Dermatologist
5 days ago
We are seeking a courteous, organized, and professional Receptionist to join our Dermatology Clinic. As the first point of contact for patients, you will play a key role in ensuring a smooth and welcoming experience from check-in to check-out. You will be responsible for managing appointments, handling patient inquiries, maintaining medical records, and supporting the day-to-day administrative operations of the clinic.
Key Responsibilities:
- Greet and assist patients in a friendly and professional manner
- Answer phone calls, respond to emails, and provide accurate information about dermatology services and procedures
- Schedule, confirm, and reschedule appointments, ensuring optimal time management for the dermatologist
- Register new patients and update medical records with accuracy and confidentiality
- Coordinate patient flow to ensure minimal wait times and smooth transitions
- Handle patient check-ins and check-outs, including billing and collecting payments
- Assist with insurance verifications and documentation as needed
- Maintain a clean, organized, and welcoming reception area
- Ensure compliance with clinic protocols and patient privacy (HIPAA or equivalent standards)
- Promote skincare products and services when appropriate
- Provide administrative support to dermatologists and clinical staff
Requirements:
- High school diploma or equivalent (a diploma or certification in office administration or healthcare is a plus)
- Previous experience as a receptionist in a medical, dermatology, or aesthetics setting preferred
- Proficiency with medical software systems and Microsoft Office
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to manage multiple tasks calmly and efficiently
- Familiarity with skincare terminology and procedures (training can be provided)
- Knowledge of medical billing or insurance processes is a plus
Working Conditions:
- Full-time position, with occasional weekend or evening hours
- Based in a clinic setting with regular patient interaction
- Collaborative work with medical professionals and support staff
Job Type: Full-time
Work Location: In person
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