Manager, Research

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.

At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are collaborative, take initiative, and get stuff done we want to talk to you We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenue.

The Senior Manager, Research will oversee a team of research analysts who have responsibility for a variety of data collection and model training initiatives. The senior manager will be closely aligned with the Vancouver-based Research leaders, providing support on data initiatives that impact some of the most visible data points in the ZoomInfo platform. This position will report directly to the Vice President, Engineering.

This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of data and research.

What You'll Do:

• Train, coach, collaborate, and troubleshoot with others within the organization
• Manage teams responsible for researching company and contact data
• Assist creating technical "how-to" documents when necessary
• Drive, track and report on efficiency improvements, team wins and team needs
• Manage project lifecycle
• Diagnose and report on data quality issues
• Partner coherently with the analytics team to drive process and data improvements
• Leverage Artificial Intelligence to drive automation opportunities

What You Bring:

• Minimum 8+ years overall experience
• 2+ years of management experience in related field required
• Excellent cross-cultural communication
• Experience working with large datasets
• Experience defining KPIs and metrics
• Snowflake and SQL
• Self-motivated, self-starter, innovative
• Ability to multitask, moving easily between strategy, coaching and execution
• Video and content creation skills a plus
• Available to work hours partially overlapping with PST business hours
• Experience researching company and contact data (i.e. employee count, industry, titles, emails, etc.)

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.