Instructional Designer

Tricentis is a global leader in AI-augment continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provides a new and fundamentally different way to perform software testing. An approach that's totally automated, codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. We empower innovators to push the boundaries of software testing, fostering a global community of continuous learners who pioneer AI-powered, highly performant, highly secure end-to-end testing tools that accelerate our customers' time to market including the largest brands in the world.

About the Role

The Instructional Designer will be part of the Global Education Services team, reporting to the Senior Manager, Instructional Design. A rare and highly sought-after opportunity to be part of a talented technical support team within Tricentis. If you are interested in the opportunity to become a member of Tricentis where your ideas count, apply now for immediate consideration.

Key Responsibilities

• Design, develop, and update a wide range of training materials for online courses, with strong emphasis on interactive Articulate storyline eLearning courses, video-based eLearning certifications, micro-learning content and visually engaging learning assets.
• Create high-quality scripts, storyboards, scenarios, and assessments aligned with learning objectives.
• Conduct learning needs assessments and apply instructional design models to recommend the most effective training approaches.
• Develop interactive and visually appealing eLearning modules using tools like Articulate Storyline, Camtasia, and Adobe Creative Suite.
• Apply adult learning principles and modern learning theory to ensure content drives knowledge retention and performance improvement.
• Highly proficient in designing and developing courses in Articulate Storyline, preferably with advanced-level expertise capable of creating Level 3 and Level 4 interactive learning experiences.
• Collaborate with SMEs, product teams, and stakeholders to gather requirements and translate complex concepts into clear, learner-friendly content.
• Review, revise, and enhance training materials to ensure instructional accuracy, consistency, and adherence to quality standards.
• Stay updated with industry trends, emerging technologies, and innovative learning techniques to continuously improve course design.
• Work closely with cross-functional teams to support training initiatives and ensure timely delivery of learning solutions.
• Maintain and update existing learning assets to keep content relevant and aligned with product or process changes.

Qualifications

• Strong communication skills, both written and verbal
• Ability to design and work on multiple projects with rapid development deadlines
• At least 3 years professional experience in a technical position and as an instructional designer or trainer. Formal qualification in Instructional Design and Content Developer preferred.
• Experience in developing assessments for certifications in technical subjects
• Strong interpersonal skills and the ability to work effectively in a team environment
• Ability to work independently with minimal help required from team members/manager
• Experience of working with Learning Management Systems
• Strong intercultural competence
• Knowledge of Agile development techniques, object-oriented programming and web development skills would be a plus.

Why Tricentis?

Tricentis Core Values:

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we'll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

• Market conform salary and performance bonus
• Hybrid work arrangement (3 days return to office)
• Favorable working atmosphere in a rapidly expanding company
• Personal and professional development
• Permanent, full-time employment
• And more

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.