Splunk Administrator
2 days ago
Key Responsibilities
Process
- Day to day Operational issues, requests and Project tasks
- Incident response and resolution within SLA's with excellent analytical and troubleshooting skills
- Providing all the necessary details to leads about the issue, steps taken, recommendation and any other relevant information
- Ticket Status Check and Update
- Respond to False Positive Alerts
- Incident Escalation and Progress Monitoring
- Create, review, update, and maintain Standard Operating Procedures.
- Prepare RCA for the escalated incidents.
- Perform the Shift handovers
Security Incident Response:
- Leads the escalation as a point for security incidents.
- Analyze & investigate cyber threats on a real-time/day-to-day basis, involving alerts review, log analysis, and event/incident correlations.
- Prepare Document and Maintain Procedures, Response Plan, Runbooks, and associated processes for continuous improvement.
- Assist Analyst for security event and initial incident response to detected threats.
- Regularly review and recommend changes to policies or controls as needed to enhance security.
- Identifies potential gaps and offers solutions to include internal team needs, product improvements and client security posture.
- Develop reporting with focused messages to enable the stakeholders to understand their and responsibilities.
- Train and mentor, the peers and juniors in the team.
SPLUNK
- Managing Splunk components such as indexer, forwarder, search head, etc
- Prepare Splunk dashboards.
- Install, Configure and Troubleshoot Universal forwarders.
- Triage of non-security alerts based on priority, problem identification and escalation.
- Escalate to designated contacts within Stratogent and Customer for issues outside SOPs, or when SOPs fail to resolve the issue.
- Work directly with delivery teams or customers to gather logging requirements.
- Convert Logging requirements into Splunk designs following best practices.
- Perform environment health checks.
- Update and / or create technical documentation.
Must-have Skills: Prior Working Experience
- Must have worked on Splunk
- Performing incident handling, evidence acquisition, endpoint and Network,and Security Incident management
- Customer-focused
- Excellent communication skills (reading, writing, speaking and listening)
- Highly self-motivated and directed.
- Excellent attention to detail.
- Flexibility and willingness to work on different and multiple technologies
Ability to effectively prioritize, organize and execute tasks in a high-pressure environment
Good to have skills: Prior Work Experience
- Worked on any of the IAM and PAM tools.
- Certifications in Enterprise Admin or Cloud Admin of Splunk is an advantage
- Prior training and certification in communication is added advantage
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