Kannada Quality Check

3 days ago

Delhi, Delhi, India Sat Kartar Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Sat Kartar Shopping Ltd:

Sat Kartar Shopping Ltd is a dynamic business and customer support company with a growing BPO and content operations wing. We cater to a multilingual customer base across India and are committed to delivering high-quality service and accurate, culturally relevant communication in regional languages.

Job Summary:

We are looking for a Quality Check Executive with strong command over Tamil, Telugu, and Kannada languages to monitor both BPO call quality and regional language content/scripts. The ideal candidate should be fluent in reading and understanding all three languages and proficient in writing/typing at least two of them.

Key Responsibilities:

Call Quality Monitoring (BPO Process):

  • Monitor customer service calls in Tamil, Telugu, Kannada, and Hindi.
  • Evaluate agent communication and call handling skills against quality benchmarks.
  • Identify process deviations, provide feedback, and suggest corrective actions.
  • Maintain reports and contribute to quality improvement plans.

Script/Content Quality Check:

  • Review and proofread regional language scripts for grammar, accuracy, tone, and cultural relevance.
  • Ensure scripts match the companys brand guidelines and communication style.
  • Flag errors, inconsistencies, and provide improvement suggestions.
  • Coordinate with content writers or translators for corrections and updates.

Required Skills:

  • Ability to read and understand Tamil, Telugu, and Kannada.
  • Ability to write/type fluently in at least two of the above languages.
  • Strong attention to detail and excellent listening skills.
  • Basic knowledge of customer support processes and quality standards.
  • Good written and verbal communication skills in Hindi and English.

Preferred Qualifications:

  • 13 years of experience in a BPO, quality assurance, or language/content-related role.
  • Proficiency in MS Office and call auditing tools.
  • Experience in regional content review, voice audits, or language moderation.

  • Quality Check Executive

    3 days ago

    Delhi, Delhi, India Sat Kartar Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary: We are looking for a Quality Check Executive with strong command over Tamil, Telugu, and Kannada languages to monitor both BPO call quality and regional language content/scripts. The ideal candidate should be fluent in reading and understanding all three languages and proficient in writing/typing at least two of them.Key Responsibilities:Call...

  • Quality Analyst

    5 days ago

    Delhi, Delhi, India beBeeQuality Full time ₹ 8,00,000 - ₹ 15,00,000

    Quality Assurance SpecialistAt Multiversity, we have been pioneers in applying Information Technology in Education and Services for over two decades. Our legacy is marked by impactful technologies and solutions that cater to the emerging knowledge-based society.We strive for excellence in our products and services, utilized by millions of users worldwide. We...

  • Quality Analyst

    3 days ago

    Delhi, Delhi, India FOX I VISION Screening Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionFox I Vision Screening Services Pvt. Ltd., established in 2009, is a dynamic BGV company based in India, certified with ISO 9001:2015, ISO 27001:2013, NASSCOM, and APDI. We serve over 50 clients across various sectors, including Life & Health Insurance, MNCs, BPOs, and Hotels. Our diverse services include background screening, profile...

  • Senior Associate Quality

    7 days ago

    Delhi, Delhi, India FOX I VISION Screening Services Pvt. Ltd. Full time

    Company DescriptionFox I Vision Screening Services Pvt. Ltd. is a dynamic screening company based in India, established in 2009. Certified with ISO 9001:2015, ISO 27001:2013, NASSCOM, and APDI, we provide customized screening solutions to over 50 clients in industries such as Life & Health Insurance, MNCs, BPOs, and Hotels. Our services include background...

  • Senior Associate Quality

    3 days ago

    Delhi, Delhi, India FOX I VISION Screening Services Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFox I Vision Screening Services Pvt. Ltd. is a dynamic screening company based in India, established in 2009. Certified with ISO 9001:2015, ISO 27001:2013, NASSCOM, and APDI, we provide customized screening solutions to over 50 clients in industries such as Life & Health Insurance, MNCs, BPOs, and Hotels. Our services include background...

  • Senior Associate Quality

    6 days ago

    Delhi, Delhi, India FOX I VISION Screening Services Pvt. Ltd. Full time

    Company Description Fox I Vision Screening Services Pvt. Ltd. is a dynamic screening company based in India, established in 2009. Certified with ISO 9001:2015, ISO 27001:2013, NASSCOM, and APDI, we provide customized screening solutions to over 50 clients in industries such as Life & Health Insurance, MNCs, BPOs, and Hotels. Our services include background...

  • Senior Associate Quality

    13 hours ago

    Delhi, Delhi, India FOX I VISION Screening Services Pvt. Ltd. Full time

    Company DescriptionFox I Vision Screening Services Pvt. Ltd. is a dynamic screening company based in India, established in 2009. Certified with ISO 9001:2015, ISO 27001:2013, NASSCOM, and APDI, we provide customized screening solutions to over 50 clients in industries such as Life & Health Insurance, MNCs, BPOs, and Hotels. Our services include background...

  • Background Verification Quality Specialist

    7 days ago

    Delhi, Delhi, India beBeeVerification Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a BGV Quality Specialist to ensure the quality of all background verification reports and manage the QC process.Perform quality checks on completed BGV reports, ensuring data accuracy, completeness, and adherence to company guidelines and client requirements.Verify that all supporting documents and verification proofs are...

  • Quality Manager

    2 days ago

    Delhi, Delhi, India The Staffing Guild Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About the RoleWe are looking for a highly skilled and forward-thinkingQuality Managerto lead our quality assurance function in the wiring harness segment of the electrical industry. This is a strategic, long-term leadership role designed for professionals with deep technical expertise, strong process orientation, and a growth-driven mindset.You will be...

  • Safety and Quality Professional

    4 days ago

    Delhi, Delhi, India beBeeQualityManager Full time ₹ 1,04,000 - ₹ 1,30,878

    Job TitleAs a Key Safety and Quality Manager, you will play a pivotal role in shaping our organization's safety culture while driving customer satisfaction through exceptional quality.Key Responsibilities:Establish and maintain a robust safety culture within the team and on production lines, ensuring compliance with Personal Protective Equipment (PPE)...