Sales & Service Executive

3 days ago

Navrangpura Ahmedabad Gujarat, India 1 Stop Solution Full time ₹ 3,15,000 - ₹ 4,20,000 per year

Who You Are As an CRM Executive – Sales & Service, you will play a key role in driving sales, building strong dealer/distributor relationships, and ensuring superior customer service. This role requires a balance of sales expertise, after-sales support, and excellent interpersonal skills to drive business growth and customer satisfaction. Roles & Responsibilities

 Achieve monthly sales targets.

 Generate leads, follow up with prospects, and close sales.

 Maintain strong relationships with dealers, distributors, and customers.

 Respond promptly to customer/dealer queries via email, phone, and other official channels.

 Track and ensure timely resolution of customer issues.

 Collaborate with internal teams to provide the best solutions.

 Continuously work towards improving customer experience and service quality.

 Record and report customer/dealer feedback and inquiries proactively. Requirements

 Passion for customer service and problem-solving.

 Strong communication and interpersonal skills.

 Fluency in Hindi and English (knowledge of South Indian languages is a plus).

 Minimum 1 year of experience in a customer support or sales role.

 Prior exposure to customer care platforms like Freshdesk will be an advantage.

 Team player with the ability to work collaboratively across functions.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • Sales: 1 year (Preferred)
  • CRM: 1 year (Preferred)

Work Location: In person

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