Software Quality Engineer

US

Mysore

Job Description

Software Quality Engineer - I

Mysore Capillary Technologies is an enterprise-grade SaaS technology provider. Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experiential loyalty to achieve business goals and deliver a great consumer experience. Capillary Technologies, founded in 2012, is a technology-first company that delivers AI based cloud-native SaaS programs and solutions. A leading loyalty management and customer data platform, Capillary serves over 250 brands across 30 countries. The SaaS platform helps brands across industries digitally transform and improve consumer engagement. Acknowledged and recognized by Gartner and Forrester as a seasoned Loyalty expert, Capillary has a workforce of over 900 professionals across the globe that work towards delivering value to our clients and accelerating innovation in the field of Loyalty.

JOB DESCRIPTION

We are looking for a Junior Quality Engineer who is passionate about technology, eager to learn, and committed to building a strong foundation in software quality assurance. This role is designed for individuals at the start of their QA journey who are looking for more than just a testing job — they want to grow into well-rounded quality engineers capable of contributing to robust, scalable software systems.

As a Junior QA Engineer at Capillary, you will be part of a collaborative, high-impact QA team responsible for ensuring the stability, performance, and reliability of our enterprise-grade loyalty platform. You'll gain hands-on experience with both manual validation and automation testing, as well as opportunities to explore API testing, data validation, test case design, and backend verification.

This role supports some of our most critical US-based enterprise clients, which means your work will directly contribute to real-world client implementations and platform go-lives. To support this, the role follows an evening shift schedule aligned with US business hours — giving you a unique opportunity to engage with cross-functional global teams and understand client expectations firsthand.

What sets this opportunity apart is the breadth of learning and exposure. You'll get to work on cutting-edge technologies, interact with modern QA and DevOps tools, and contribute to solving complex challenges in digital loyalty and customer engagement — an industry with growing global demand. You'll also have the chance to learn from senior engineers and leads who will guide your professional development and help you build a strong career path in QA automation, performance engineering, or test strategy.

Job Requirement

Key Responsibilities

• Work closely with senior QA engineers and developers to understand test requirements and application behavior
• Write and execute manual test cases for UI, workflows, and functional coverage
• Learn and contribute to automation test scripts using Python and Selenium-based frameworks
• Perform API testing using tools like Postman
• Log and track bugs in tools like JIRA, and verify fixes in subsequent releases
• Assist in test data preparation and backend validation using SQL
• Participate in UAT cycles and support client teams in issue resolution
• Document test plans, results, and checklists in a structured and reusable format
• Continuously improve testing efficiency by suggesting small optimizations or enhancements

Requirements:

• 1–3 years of hands-on experience in software testing (manual or automation)
• Basic knowledge of Python or any programming language
• Exposure to any automation tool or framework (Selenium, PyTest, etc. preferred)
• Understanding of REST APIs and experience using Postman
• Familiarity with databases and ability to write basic SQL queries
• Good problem-solving and analytical skills
• Strong attention to detail and commitment to quality
• Effective written and verbal communication skills
• Willingness to work in an evening shift to support US clients

Good to Have:

• Exposure to CI/CD tools like Jenkins or GitLab
• Knowledge of any BDD tool (Behave, Cucumber, etc.)
• Experience working in Agile teams or using tools like JIRA/Confluence
• Interest in mobile app testing or big data environments like Databricks