Trainer & Quality Analyst
5 days ago
Responsibilities:
- Conduct induction, product & refresher training for telesales teams.
- Identify skill gaps and deliver coaching to improve sales performance.
- Monitor and audit calls to ensure quality, compliance, and process adherence.
- Share feedback and quality reports with Team Leaders for improvement.
- Develop training content and assessments aligned with business needs.
Skills Required:
- Excellent communication & presentation skills
- Strong knowledge of health insurance telesales & compliance
For more details connect: Shreya
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Trainer and Quality Analyst
5 days ago
Coimbatore, Tamil Nadu, India Jobs Cruze Full time ₹ 2,00,000 - ₹ 4,00,000 per yearTrainer and Quality Analyst plays a dual role in developing employee skills and ensuring t service quality. This position focuses on conducting effective training sessions, monitoring performance, and driving continuous improvement within the team.
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