JC Home Delivery Lead Metro
5 days ago
- Posted Date
 
18 Jun 2025
- Function/Business Area
Sales and Distribution
- Location
Mumbai Ward R/ Central(17)-Borivali Eas
- Job Responsibilities
- Responsible for Jio Home Delivery (JHD) in JC Operation
 - Manage and supervise various outbound channels to ensure high service
levels for JHD customers - Recruit, train & deploy outbound direct sales agents in JC area as
per the given target - Monitor refresher training on JHD process and product knowledge to
agents - Drive Lead Acceptance & Lead Delivery on day to today basis
 - Ensure JC Level Master Configurations on JHD platform - Agents,
Stores, PIN Codes, Products - JC territory planning to ensure 100% manning coverage
 - Supervise and manage General Trade & Own Store promoters (xDSS) for
Home Delivery - Propose improvements to ensure augmented customer experience
 - Monitor and gather competition/industry plan, initiatives, policies
and best practices. - Education Requirement
 
Graduate in any discipline / (MBA or equivalent preferred)
- Experience Requirement
Graduate: 4-8 Years,
  MBA: Min. 2-6 years
- Skills & Competencies
- Knowledge of managing , supervising direct sales teams of min 8-10
people - Knowledge of product and market
 - Knowledge of Direct Sales Practices
 - Team Recruitment Skills
 - Target orientation
 - Customer focus
 - Location Map : Mumbai Ward R/ Central(17)-Borivali Eas
 
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