Lead Visual Designer

Who are we and what do we do?

BrowserStack is the world's leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Role in nutshell:
As a Lead Visual Design, you are responsible for setting the design direction across multiple initiatives partnering closely with stakeholders across Design, Product, Marketing and Engineering. An in-depth understanding of how software products are developed and tested across devices, OS & browsers would be essential in addition to having a constant focus on raising the overall product experience with specific attention to the visual and interaction design practice. You are also responsible for developing and leading a team of high performing designers. Location - This is a remote opportunity. But the base location of the role holder has to be Mumbai
What this means is:

•Working closely with other designers, Marketing, Product & engineering partners in researching how our products are being used, identifying opportunities, defining design approaches and iterating on how our product features and benefits are communicated.

•Evolving design standards, documentation, and processes alongside your team members to further our design practice & efficiency in delivery.

•Strengthen the Primary and secondary research practices 

•Incorporating feedback loops and user testing practices

•Shape & execute on the design strategy in collaboration with Product & Marketing managers

•Bring consistency across the web platform in collaboration with the Marketing teams.

•Collaborate: Work with other members of the Design, Product and Marketing  teams to help them deliver great work and outcomes collectively.

•Managing Design Delivery: Planning and tracking design delivery in collaboration with other stakeholders such as Product, Marketing & Engineering.

•Validating performance of design solutions and redefining approaches, processes as necessary.

•Drive and participate in activities that are aimed at developing the culture at BrowserStack - , Hiring, Team engagement activities, expanding the community presence of

•Developing talent: Mentoring/ coaching designers and developing next level leadership What you could be working on:
BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. We have an array of products that range across Manual testing to  Automated Testing products that support a variety of languages and frameworks. You might be expected to contribute
to -

•Evolve the Design guidelines for the Website & Digital assets in partnership with Brand & product teams.

•Shaping & maintaining the design direction for our Website, Events, Marketing campaigns

•User, Market Research & Visioning

•Driving consistency in Experience & Visual language across the Website & other Digital Marketing Platforms (Product, Landing pages, Events, Campaigns).

•Developing and executing processes that improve efficiency in collaboration and delivery of design solutions.
 
This role is for you if you:

•Are comfortable with ambiguity.

•Are able to work autonomously, and multi-task in an agile environment.

•Leverage available insights like market analysis, customer feedback, usage/engagement metrics, and usability findings to make informed design decisions.

•Have a strategic view to everything you do : Formulate the big picture, break it down to smaller segments and are able to drive & align independent sub-efforts to achieve the larger goal.

•Are fantastic at communicating your thinking and design decisions - you're able to get people along on the journey with you.

•Are passionate about deep tech and are comfortable with development processes and tools, have had hands-on engineering experience in either Frontend or Backend systems at some point in your career.

•An obsession for tasteful visual design & details along with a good sense of typography.

•A proactive and self motivated spirit.

•An enduring sense of humor.

•An appetite for learning.

•Enjoy mentoring other designers.

•Have had experience in managing intake and delivery for the team

•Able to manage expectations across multiple projects, stakeholders and team members easily. Qualifications:

•Preferably 7+ years of relevant work experience in Interaction Design, UI/UX design or Product design. Alongside a strong portfolio demonstrating past work experience and relevant, user-centered design solutions.

•Experienced in working on SaaS products.

•Have grown/ managed a team of high performing designers

•Have had experience leading mid to large scale Website redesign/rebranding  efforts

•Experience working with international teams.

•Bachelors/ Masters degree in Design/ Computer Science would be an
advantage.

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000

• Gratuity as per payment of Gratuity Act, 1972

• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

• Remote-First work environment that allows our people to work from home

• Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

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