Senior Process Executive
2 days ago
Company Description
Parle Biscuits Pvt. Ltd. is a renowned Consumer Goods company operating in various cities across India including Neemrana, Bahadurgarh, Sitarganj, Pantnagar, Bhuj, Khopoli, Nashik, and Mumbai. Known for its wide range of biscuit products, Parle has established itself as a leader in the market. The company is dedicated to producing high-quality products and maintaining a strong brand presence.
Role Description
This is a full-time, on-site role for a Senior Process Executive located in Chittoor. The Senior Process Executive will be responsible for managing and optimizing operational processes, monitoring customer service activities, ensuring customer satisfaction, and delivering exceptional support. Daily tasks include implementing process improvements, analyzing data, overseeing customer interactions, and providing effective communication with both internal and external stakeholders.
Qualifications
- Strong Analytical Skills for process optimization and data analysis.
- Excellent Customer Support, Customer Service, and Customer Satisfaction skills.
- Effective Communication skills for engaging with customers and team members.
- Proven ability to work on-site in a dynamic environment.
- Bachelor's degree in Business Administration, Management, or related field is preferred.
- Experience in the consumer goods industry is a plus.
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