
Center Manager
1 week ago
Role & responsibilities
Operations & Facility Management
Ensure smooth daytoday clinical operations, timely scheduling, and proper facility upkeep.
- Implement and refine operational standard procedures (SOPs) across hygiene, safety, and service delivery. careers- Questions+10Adzuna+10
Oversee maintenance and inventory: supplies, equipment servicing, ordering, and vendor negotiations. Interview QuestionsAdzuna+1
Staff & Team Leadership
Manage recruitment, induction, scheduling, performance evaluations, and professional training for therapists, frontdesk, sales staff, and support. Adzuna+1Interview Questions
Hold regular meetings, set performance goals, and foster a highperformance, collaborative environment. Placement India+11Adzuna+11Joblum+11
Financial & Sales Management
Create and manage clinic budgets, billing, pricing, promotional packages, and membership programs. Monitor KPIs such as revenue, expenses, and client retention. careers-
Drive sales of treatments, wellness packages, upselling and crossselling strategies. Shine
Client Experience & Relationship Management
Maintain high customer service standards, oversee consultation flow, handle client inquiries and complaints sensitively. Interview Questions+1Adzuna
Personalize service delivery and loyalty programs to enhance client satisfaction and retention. AdzunaShine
Regulatory Compliance & Quality Assurance
Ensure adherence to healthcare regulations, licensing requirements, hygiene protocols, and audit readiness. Interview Questionscareers-page.comIndeed
Monitor service quality through formal client feedback, implement continuous improvement processes. Interview
Marketing & Promotion
Collaborate with marketing to plan and run campaigns, workshops, events, and social media promotions to attract new clients. Interview QuestionsShineAdzuna
Execute local outreach, partnerships, and referral schemes in your market. Adzuna+1Shine
Strategic Planning
Identify market trends, growth opportunities, expansion or service diversification strategies. Interview Questionscareers-page.comAdzuna
Participate in higherlevel business planning and implementation. AdzunaInterview Questions
Reporting & Systems Management
Use CRM or ERP systems to manage scheduling, billing, inventory and client data. Ensure accurate data entry and reporting. AdzunaIndeed
- Generate and analyze reports on sales, client retention, staff performance, and financials. Adzuna
Ideal Qualifications & Traits
- Education: Bachelor's degree in Business, Healthcare, Hospitality, or hospital/clinic management. Aesthetic, beauty therapy background is a plus. Interview Questions+5Adzuna+5Joblum+5
- Skills: Strong leadership, financial acumen, sales mindset, excellent communication, clientservice orientation, tech literacy (ERP/CRM, Excel, scheduling software). Adzuna
- Mindset: Customercentric, resultsdriven, operationally organized, with the ability to handle confidential medical/client data professionally.
Interested can share CV or connect on
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