Center Manager

1 week ago

Hyderabad, Telangana, India Talent21 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  1. Operations & Facility Management

  2. Ensure smooth daytoday clinical operations, timely scheduling, and proper facility upkeep.

  3. Implement and refine operational standard procedures (SOPs) across hygiene, safety, and service delivery. careers- Questions+10Adzuna+10

  4. Oversee maintenance and inventory: supplies, equipment servicing, ordering, and vendor negotiations. Interview QuestionsAdzuna+1

  5. Staff & Team Leadership

  6. Manage recruitment, induction, scheduling, performance evaluations, and professional training for therapists, frontdesk, sales staff, and support. Adzuna+1Interview Questions

  7. Hold regular meetings, set performance goals, and foster a highperformance, collaborative environment. Placement India+11Adzuna+11Joblum+11

  8. Financial & Sales Management

  9. Create and manage clinic budgets, billing, pricing, promotional packages, and membership programs. Monitor KPIs such as revenue, expenses, and client retention. careers-

  10. Drive sales of treatments, wellness packages, upselling and crossselling strategies. Shine

  11. Client Experience & Relationship Management

  12. Maintain high customer service standards, oversee consultation flow, handle client inquiries and complaints sensitively. Interview Questions+1Adzuna

  13. Personalize service delivery and loyalty programs to enhance client satisfaction and retention. AdzunaShine

  14. Regulatory Compliance & Quality Assurance

  15. Ensure adherence to healthcare regulations, licensing requirements, hygiene protocols, and audit readiness. Interview Questionscareers-page.comIndeed

  16. Monitor service quality through formal client feedback, implement continuous improvement processes. Interview

  17. Marketing & Promotion

  18. Collaborate with marketing to plan and run campaigns, workshops, events, and social media promotions to attract new clients. Interview QuestionsShineAdzuna

  19. Execute local outreach, partnerships, and referral schemes in your market. Adzuna+1Shine

  20. Strategic Planning

  21. Identify market trends, growth opportunities, expansion or service diversification strategies. Interview Questionscareers-page.comAdzuna

  22. Participate in higherlevel business planning and implementation. AdzunaInterview Questions

  23. Reporting & Systems Management

  24. Use CRM or ERP systems to manage scheduling, billing, inventory and client data. Ensure accurate data entry and reporting. AdzunaIndeed

  25. Generate and analyze reports on sales, client retention, staff performance, and financials. Adzuna

Ideal Qualifications & Traits

  • Education: Bachelor's degree in Business, Healthcare, Hospitality, or hospital/clinic management. Aesthetic, beauty therapy background is a plus. Interview Questions+5Adzuna+5Joblum+5
  • Skills: Strong leadership, financial acumen, sales mindset, excellent communication, clientservice orientation, tech literacy (ERP/CRM, Excel, scheduling software). Adzuna
  • Mindset: Customercentric, resultsdriven, operationally organized, with the ability to handle confidential medical/client data professionally.

Interested can share CV or connect on

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