Solutions Engineer

A customer-focused technical sales professional who ensures that relevant technical information and mentorship is provided to the customer by relating to their business demands. A professional with a customer first demeanour and takes a consultative approach with the customer to pitch the solution that would help them achieve their business priorities.

Why you'll Love Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, from launching a new era of networks that adapt, learns and protect, to building services that accelerate business outcomes. And we do it in style with outstanding personalities who aren't afraid to change the way the world works, lives, plays and learns.

We celebrate the creativity and diversity that fuels our innovation. We are futurists and we are doers. There is a reason why Cisco is picked the #1 place to work at 2 years in a row. It's a place of pure creativity where employees are valued and appreciated for bringing their true self to work.

What You'll Do

As a Solutions Engineer you will orchestrate involvement of all technical activities and resources, holding accountability for all opportunities within assigned account(s) and territory, provide architectural perspective across the Cisco product portfolio, including software and services.

• Technical sales professional serving as a Technology/Product/Solution consultant.
• Technical orchestrator for an array of Cisco resources, main responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion.
• Provides technical information and design/implementation mentorship in concert with Cisco Architecture Seller team(s).
• Collaborates with the Sellers on the customer account plan(s), jointly helping customers meet their business and technical
• Educate customer on Cisco differentiation. Set brand preference to Cisco.
• A role that serves as a Technology guide across solutions within a multi-domain architecture approach.
• Engage with customer roles from engineers to C-Suite, aligning technology to business drivers.
• Establish relationship with Architecture team, Business Units(BUs) and Partners

Minimum Qualifications:

• B-Tech, BE, or equivalent.
• Excellent written, verbal communication, listening, and presentation skills.
• Min 6-10 years of presales experience in technical position
• Detailed Cisco products and technologies knowledge.
• Understand the basic aspects of end to end architecture and should have knowledge on one more technology other than Networking (preferably cloud and Data Center or Security).
• Knowledge of technology architectures in adjacent and associated technologies that can support the customer business needs. (E.g. along with knowledge in security should have an awareness of how security should be applied across Network, DC, Cloud etc.).
• Knowledge on how to handle RFP specifications.
• Sophisticated technical knowledge in the Networking Solutions, SDN Architecture, Network Security, cloud and Datacentre Networking technologies.
• Understanding of a multi-domain Architecture approach and benefits around the same
• Ability to drive CxO-level discussions and drive Cisco's value and differentiators.
• Sophisticated Whiteboarding and Presentation skills.

Desired Qualifications:

• Experience working with the large Manufacturing/ITES/BFSI customers.
• CCNP/ CCIE and any other industry recognised certification
• Formulate and communicate a solution / vision.
• Ecosystem platform skills and certification (Cloud, Security)
• Working towards any industry led certification.
• Knowledge of Software lifecycle selling.
• Social Media savvy.

Who You'll Work With

You will partner with our Account Manager(s) that covers the top accounts in the Mid Market space.

Our account team is dedicated and passionate about helping customers achieve their business Goals. We strive to be the best partner and advocate for our customers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn.

You'll collaborate as part of a ground-breaking Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.

#WeAreCisco
WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

---