Investment Scheme Manager – Customer Success

2 days ago

Hyderabad, Telangana, India V-Rich Natural Products Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Investment Scheme Manager – Customer Success & Conversions

Location: Hyderabad (On-site/Hybrid)

Experience: 3–6 Years

About Brundavan Dairy Farms

Brundavan Dairy Farms,
a trusted name in dairy excellence for the past 5 years, is now introducing a High-Yield Investment Scheme designed to empower communities while generating sustainable returns. To lead this exciting initiative, we are looking for a dynamic and confident Manager who can drive customer engagement, build trust, and deliver strong conversion outcomes.

K
ey Responsibilities

  • Inbound Call & Query Management: Handle investor inquiries across phone, email, and chat with professionalism, clarity, and trust-building communication.

  • Conversions & Relationship Building: Persuade, convert, and onboard potential investors by effectively explaining scheme benefits, features, and advantages.

  • Team Leadership: Manage and mentor a small customer-facing team to ensure prompt, professional, and impactful responses.

  • Performance Monitoring: Track, analyze, and report on KPIs (Key Performance Indicators) and KRAs (Key Result Areas) to achieve business targets.

  • Compliance & Process Management: Ensure all communications align with regulatory guidelines and maintain accurate CRM records.

  • Training & Coaching: Equip the team with best practices in communication, objection handling, and conversion strategies.

Requirements

  • 3–6 years of experience in customer success, inside sales, investment schemes, financial services, or call-center management.

  • Strong communication, persuasion, and negotiation skills with a proven track record of lead conversion.

  • Analytical mindset with experience in KPI/KRA tracking and reporting.

  • Leadership experience with the ability to inspire and manage teams.

  • Proficiency in CRM tools, MS Excel/Google Sheets, and reporting dashboards.

  • Graduate/Postgraduate (MBA/Finance specialization preferred, but not mandatory).

What We Offer

Attractive salary with performance-based incentives.

A chance to build and scale a high-growth investment product with a reputed dairy brand.

Exposure to leadership responsibilities in a fast-growing business environment.

  • Customer Success Manager

    2 weeks ago

    Hyderabad, Telangana, India Innovapptive Full time US$ 90,000 - US$ 1,20,000 per year

    Customer Success Manager Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Medical Job Description About Us At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM...

  • Senior Manager, Customer Success Management

    3 weeks ago

    Hyderabad, Telangana, India Tableau Full time

    Job DescriptionJob CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate...

  • Customer Success Manager

    4 days ago

    Hyderabad, Telangana, India ORBCOMM Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join Us as Customer Success Manager (CSM)Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...

  • Customer Success Manager

    2 days ago

    Hyderabad, Telangana, India ORBCOMM Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join Us as Customer Success Manager (CSM)  Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...

  • Customer Success Manager

    2 days ago

    Hyderabad, Telangana, India Orbcomm Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join Us as Customer Success Manager (CSM)Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...

  • Customer Success Manager

    3 weeks ago

    Hyderabad, Telangana, India Magnitude Software Ind Pvt Full time

    Job DescriptionJob DescriptionCore ResponsibilitiesTrusted Advisor & Relationship Management- Act as the primary point of contact and strategic advisor for enterprise customers.- Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value.- Lead structured renewal discussions, QBRs (Quarterly Business...

  • Customer Success Manager

    3 weeks ago

    Hyderabad, Telangana, India insightsoftware Full time

    Core Responsibilities Trusted Advisor & Relationship Management - Act as the primary point of contact and strategic advisor for enterprise customers. - Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. - Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success...

  • Mulesoft Customer Success Manager

    2 weeks ago

    Hyderabad, Telangana, India salesforce. Full time

    To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer SuccessJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every...

  • Customer Success Manager

    2 days ago

    Hyderabad, Telangana, India Aqua Security Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    About the RoleWe are seeking a passionate and experienced Customer Success Manager (CSM) to join our Digital Scaled Success Team in Hyderabad, India. As part of a global initiative to manage customers with an ARR ≤ $100K and a combined portfolio of $10M, you will play a vital role in driving customer onboarding, enablement, product adoption, and retention....

  • Customer Success Manager

    4 days ago

    Hyderabad, Telangana, India Makro Group Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Customer Success Manager CSPM - DDiJob Title: Customer Success Manager (Software Product)Location: Madhapur, Hyderabad, Telangana (On-Site)Job Type: Full-timeExperience: 8+ yearsEducation: Bachelor/Master in Computer Science (Preferably with MBA/PG in Business Administration/Business Management)Job Description:DDi Smart Technology is seeking an experienced...