Ericsson OCS Support Engineer

2 days ago

Guindy Chennai Tamil Nadu, India Prodapt Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Overview:

1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations.

  1. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR.

  2. Responsible for analysis and solving prepaid call related issues.

  3. Responsible for daily health check-up of IN/OCS system.

  4. Provide application support during server upgrades.

  5. Provide support to NOC team and Ericsson team during outages/Service effect.

  6. Analysis of various IN/OCS reports and prepare revenue related reports.

  7. TCP DUMP analysis using wireshark.

  8. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss

  9. Signalling link configuration, GT Routing.

Responsibilities:

1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations.

  1. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR.

  2. Responsible for analysis and solving prepaid call related issues.

  3. Responsible for daily health check-up of IN/OCS system.

  4. Provide application support during server upgrades.

  5. Provide support to NOC team and Ericsson team during outages/Service effect.

  6. Analysis of various IN/OCS reports and prepare revenue related reports.

  7. TCP DUMP analysis using wireshark.

  8. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss

  9. Signalling link configuration, GT Routing.

Requirements:

1. Flexible to work in night shifts and Handling Oncall for 24/7 support.

  1. Should have Operation and Support experience in all Ericsson OCS nodes (OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR)

  2. Knowledge of Business Configuration in Ericsson IN/OCS

  3. Must have experience in debugging/troubleshooting the traces using wireshark.

  4. Should have knowledge in Prepaid call flows.

  5. Knowledge Diameter,SIP, TCP/IP, MAP, SMPP, SCCP, MTP.

  6. Experience in Linux, Shell Scripting.

  7. Experience in SLA/KPIs.

  8. Strong Written & Communication skills

  9. Python is Added Advantage.

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