Ericsson OCS Support Engineer
2 days ago
Overview:
1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations.
L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR.
Responsible for analysis and solving prepaid call related issues.
Responsible for daily health check-up of IN/OCS system.
Provide application support during server upgrades.
Provide support to NOC team and Ericsson team during outages/Service effect.
Analysis of various IN/OCS reports and prepare revenue related reports.
TCP DUMP analysis using wireshark.
Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss
Signalling link configuration, GT Routing.
Responsibilities:
1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations.
L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR.
Responsible for analysis and solving prepaid call related issues.
Responsible for daily health check-up of IN/OCS system.
Provide application support during server upgrades.
Provide support to NOC team and Ericsson team during outages/Service effect.
Analysis of various IN/OCS reports and prepare revenue related reports.
TCP DUMP analysis using wireshark.
Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss
Signalling link configuration, GT Routing.
Requirements:
1. Flexible to work in night shifts and Handling Oncall for 24/7 support.
Should have Operation and Support experience in all Ericsson OCS nodes (OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR)
Knowledge of Business Configuration in Ericsson IN/OCS
Must have experience in debugging/troubleshooting the traces using wireshark.
Should have knowledge in Prepaid call flows.
Knowledge Diameter,SIP, TCP/IP, MAP, SMPP, SCCP, MTP.
Experience in Linux, Shell Scripting.
Experience in SLA/KPIs.
Strong Written & Communication skills
Python is Added Advantage.
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