TELESALES Representative

2 days ago

Mangalore, Karnataka, India Veda Wellness Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

Telesales Representative Job Description

  • Make outgoing calls to customers to advise them of products and services that may be of interest to them.
  • Take customer information and update it in the database as required.
  • Put through relevant sales and contracts for sales of goods or services.
  • Explain products and service features to clients.
  • Pass on leads to the outbound sales team if applicable.
  • Upsell and cross-sell other products that may be useful for clients.
  • Understand the customers' needs and tailor the service to their needs.
  • Be patient with a polite and customer-focused telephone manner.
  • Update customer information such as change of address and phone number when requested to do so.
  • Follow-up calls with emails if required.

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