Telesales Representative
6 days ago
**Key Responsibilities**:
- **Call and follow up** with leads from **schools, academies, and institutions** about our workshops and events.
- **Engage with parents** who enquire through **ads or social media** and guide them to the best programs.
- **Maintain and update records** of calls, feedback, and outcomes in the **CRM system**.
- **Coordinate with internal teams** to ensure smooth updates and support for events.
- **Follow scripts** when needed and **adapt conversations** naturally to meet client needs.
- **Share feedback and insights** from clients with the team for improvements.
**Skills Required**:
- **Excellent verbal communication** in **English, Hindi**, and preferably **local languages**.
- **Experience in telecalling / telesales / customer service** is a plus.
- **Basic computer knowledge** and use of **CRM tools**
**About ScienceUtsav**:
- A **14-year-old STEM education company** headquartered in **Bengaluru**:
- Branches in **Mumbai, Pune, and Mangaluru**:
- Impacted **4.5 lakh+ students** across **600+ schools**:
- Featured in **50+ newspapers and media**:
- Built **India’s first STEM-based Learning Management System**
Pay: ₹200,000.00 - ₹360,000.00 per year
**Benefits**:
- Leave encashment
- Provident Fund
Compensation Package:
- Performance bonus
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
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