Technical Support Executive(Software industry exp)

4 hours ago


Jaipur, Rajasthan, India DCS Group Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Software Industry

Profile - Technical Support Executive

Qualification - Any Graduate

Experience - Min. 4+ yrs in same field (strong communication skills )

Salary- Upto 3.6 LPA

Location - Jaipur 

Job Description

Respond to customer queries through various channels (phone, email, chat, in-person).

Provide first-line support for technical issues and concerns.

Troubleshoot problems and guide customers through step-by-step solutions.

Escalate complex issues to senior technical teams if necessary Diagnose hardware/software issues reported by customers.

Troubleshoot and resolve problems related to system errors, software bugs, network issues, or hardware malfunctions.

Reproduce reported issues in a controlled environment for better understanding.

Assist with the installation and configuration of software or hardware.

Ensure that products and services are set up and functioning according to customer requirements.

Maintain detailed records of support requests, troubleshooting steps, and resolutions.

Create knowledge base articles and user guides to assist customers and reduce repetitive queries.

Report recurring technical issues to management for further analysis and solutions.

Test new software releases, updates, or hardware to ensure functionality and performance.

Provide feedback on product performance and suggest improvements based on customer issues.

Coordinate With

.

DCS Group

Email-

Tannu Call & whatsApp)

Calling Time - 11:00 AM to 6:00 PM

WhatsApp Timing - 9:00 AM to 8:00



  • Jaipur, Rajasthan, India Cyberroot Software Solution Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Software Support Executive will be responsible for providing technical assistance and support to end users for software applications particularly ERP and other business systems. The role involves troubleshooting, resolving user issues, training users

  • Technical Writer

    5 days ago


    Jaipur, Rajasthan, India KDK Software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesWe are looking for a detail-oriented and skilled Technical Writer to create clear, accurate, and engaging documentation for our software products. In this role, you will work closely with product managers, developers, QA teams, and support teams to understand product functionality and translate technical concepts into user-friendly...


  • Jaipur, Rajasthan, India Jewels Infosystems Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Urgent Hiring : Software Support ExecutiveQualification: BCA, B.Tech (C.S.)Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits.Follow Communication Procedures, Guidelines and Policies.Provide Knowledgeable Help to Customers Through Call or Chats.Preferred Candidate: experience of software support...


  • Jaipur, Rajasthan, India GIST Management Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Connect with HR Prachi today / Ready to kickstart your career in tech? Join our vibrant team in Jaipur and become a customer heroWhat You'll Do:Provide top-notch technical support via calls, chats, emails.Troubleshoot hardware, software & network issues like a pro.Ensure swift solutions & happy customersWhat We're Looking For:Graduate (B.Tech, BCA, MCA, or...


  • Jaipur, Rajasthan, India Programmers Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are looking for a Technical Project ManagerJob Title: Technical Project ManagerShift Timings: Supporting till at least 11 PM IST is requiredExp-7-15 YearsLead a team of BAs, developers, and QA resources to deliver projects in a hybrid agile environment for a US based client's major transformation initiative.Ensure team stays on track for deliverables....

  • Software Developer

    5 days ago


    Jaipur, Rajasthan, India KDK Software Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesTo create, test and maintain software product codes.To develop technology platform to enhance User experience.To work on the Improvements and Enhancements as per customer and Business requirements.To work on the QRP (Quick Release Plan Changes Notified by Govt.)Provides assistance to technical staff when they are unable to resolve a...

  • Technical Support

    1 week ago


    Jaipur, Rajasthan, India Hero Moto Corp Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    »Date: 6 Oct 2025Location: Jaipur, INCompany: Hero MotocorpFunctionResearch & Development - JaipurPay BandE3 & belowRoleTechnical Support - FabricationA purpose driven role for youTo work as a technical support for manufacturing of parts .Should understand design requirements and ensure the parts are manufactured as per standard/design requirements. Should...


  • Jaipur, Rajasthan, India Softworld Full time ₹ 6,00,000 - ₹ 7,50,000 per year

    Roles We are looking for a SQL Server DBA. As a SQL Server DBA (or Database Administrator), we want a candidate who can manage SQL Server databases and master in writing SQL queries. Also, be proficient in designing tables, storing procedures, views and functions, and documenting functionality. Responsibilities Install and configure SQL ServerDocumenting and...

  • Technical Sales Engineer

    5 minutes ago


    Jaipur, Rajasthan, India RelevPro HR Services LLP Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Hiring for technical sales engineer for Jaipur based company.Company is into pneumatic, Compressors, heavy duty machines etc.Candidates withDiploma / B.tech mechanical education keen for sales role, having good communication can apply for this position.Any other industry with technical sales knowledge can also apply.Exp : 0-1 YrsSalary : 25-30kFull...

  • Technical Support

    2 weeks ago


    Jaipur, Rajasthan, India Hero Motocorp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Function Research & Development - Jaipur Pay Band E3 & below Role Technical Support - Fabrication A purpose driven role for you To work as a technical support for manufacturing of parts .Should understand design requirements and ensure the parts are manufactured as per standard/design requirements. Should also supports in giving feedback of part design on...