HR Data Analyst, People Analytics

Job Description

People Analytics & Insights (PAI) team is part of Human Resource Department. This team is equipped to assist our clients with quick insights, dashboards, reporting resources and guides that will help deliver actionable insights and transform how the firm leverages human capital data which in turn helps in data driven decision making.

The Data/Information Mgt Analyst 2 role is primarily focused on reporting, data management, adhoc analysis, stakeholder management, project management, dashboard creation etc. This role is part of Reporting Solutions which is an integral part of People Analytics & Insights team. Role will require specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Interpreting data and making recommendations. Identifying inconsistencies in data or results, defining business issues and formulate recommendations on policies, procedures or practices. Role demands to have good understanding of how the team interacts with others in accomplishing the objectives of the area.

Responsibilities:

• This function covers incumbents responsible for various data activities, which includes data analysis, maintenance, data quality, and database management.

• Develop, Maintain, and Deliver recurring and ad-hoc reports, ensuring accuracy, consistency, and timelines.

• Following Internal Processes like following SOPs for report preparation, updating internal trackers, following maker checker process etc.

• Partnering internally within PAI team members to understand reporting needs and provide effective data solutions.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Handling sensitive data with the highest level of care, ensuring strict adherence to processes, data privacy standards, and organizational guidelines when sharing information with clients and stakeholders.

• Performing Dashboard Validations in Tableau and collaborating with PAI Data Science team to validate and test HR dashboards for accuracy, usability and business relevance.

• Focusing on continuous improvement and proactively identifying opportunities to streamline reporting processes, enhance data visualization and improve the overall reporting experience

• Creating and Maintaining clear documentation for reporting processes, methodologies, and data definitions to ensure consistency and transparency.

• Equipping yourself with a thorough understanding of existing tableau dashboards/ products to effectively interpret, validate and enhance reporting solutions.

• Taking lead on internal projects and providing advisory support to our clients from data perspective.

• Performing ad-hoc analysis as and when required and sharing insights and possible recommendation to solve business problems.

• Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication, alignment of expectations, and timely resolution of issues to drive successful outcomes.

Qualifications:

• Min 8 – 12  years of experience in handling data in a corporate environment, HR Data & Reporting experience is a plus.

• Advanced level expertise in Microsoft Office suite, particularly Excel (formulas, pivot, tables, data analysis, conditional formatting, dashboard creation etc.) & PowerPoint (presentation building).

• Strong written and verbal communication skills with the ability to convey data insights clearly.

• Working knowledge of Business Intelligence (BI) tools ( e.g. – Tableau) or SharePoint site is an added advantage.

• Strong attention to detail and comfort working with large datasets and multiple data sources.

• A proactive, "go-to" attitude with the ability to take initiative and work independently.

• Strong and in-depth data analysis skills to identify trends, generate actionable insights, and support data driven decision making for busoness objectives.

• Proven experience in managing senior stakeholders with the ability to influence, align priorities, and drive consensus at leadership levels is a must.

Education:

• Min Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Decision Management

Job Family:

Data/Information Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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