Senior Capacity Planner

1 day ago


India Ensono Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Duties and Responsibilities

  • Program coding experience
  • JCL and/or script coding experience
  • MXG or like tools expertise
  • Microsoft Office proficiency
  • Manage multiple projects with minimal support and continuing shifting priorities
  • Support multiple client environments each having unique requirements and requests
  • Database and data warehouse concepts and experience
  • Weekend support infrequent but possible (1 out of 10 weekends)
  • Support team on-call rotation
  • KPI identification and definition
  • Developing client forecasting models
  • Mainframe resources should possess ZCP3000 experience
  • Mainframe resources IBM pricing concepts and SCRT eperience
  • Proficient in identifying system performance issues
  • Knowledge of system OS internals
  • Expert level verbal and written communication skills
  • Onboarding and outmigration project support responsibilities
  • Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies
  • Brings prior experience to organize and define work for complex or ambiguous situations
  • Provides consultation, training, and knowledge sharing to associates
  • Provide mentoring to lower level job roles as needed
  • Define technical strategies within the team and unit
  • Provide Support and technical expertise and guidance to other teams and towers
  • Lead and mentor on high complexity assignments to other associates on the team
  • Establish strong relationships with teams and outsource partners through continuous dialogue and support
  • Enable team members to be successful by providing opportunities for continual learning and professional growth   
  • Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
  • Provide technical expertise for client inboard / outboard activities
  • Define, engineer, and deploy automation solutions for capacity team supported processes
  • Perform Analytic Modeling tools used to right-size solutions
  • Provide support on ARCH designs for new client opportunities and TECH refreshes
  • Principle transformation partner of enterprise and supported clients' IT processing technologies
  • Innovation thought leader on emerging  technologies and automation solutions

Qualifications

  • Required - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience
  • Preferred - Understands the competitive landscape from both a business and technical perspective
  • Travel % - 10%



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