Customer Success Manager
2 days ago
Customer Success Manager - Strategic AccountsDescription:Quick Highlights:Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.Reports to: Head of Customer SuccessStage: Team of 25. Primarily based in Bangalore, India, with a few team members in the USA.Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands.Location: In-office. Bangalore, India.Compensation:Stipend : 6 + 2 LPA INRFull time : INR 20 – 40 LPA, depending on experience.Team: You'll be part of our world-class Customer Success team, working cross-functionally with Product, Sales, and Support to drive adoption and retention.Why now: With growing demand from 2,000+ e-commerce brands and accelerating automation adoption, we're scaling our Customer Success team to deepen relationships, increase automation ROI, and ensure long-term retention.About the Role:As a Customer Success Manager at Richpanel, you'll own a portfolio of high-value accounts and drive measurable outcomes, renewals, and growth. You'll act as a trusted advisor to CX and e-commerce leaders—connecting business goals with automation outcomes.You'll manage customers end-to-end—from onboarding to renewal—while helping shape Richpanel's success playbooks, workflows, and processes. If you love solving business problems, influencing product strategy, and turning adoption into executive-level impact, this is the role for you.Responsibilities:Own a portfolio of customer accounts, driving adoption, measurable outcomes, renewals, and growth.Maintain
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Customer success manager
1 week ago
Bengaluru, Karnataka, India Gushwork Full timeAbout Us: builds AI agents to help SMBs around the world grow their businesses by automating their inbound marketing workflows. We are currently focused on 2 industries: Manufacturing & Home Services and plan to eventually expand
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Customer Success Manager
11 hours ago
Bengaluru, Karnataka, India Graphy Inc. Full timeJob Description: Senior Customer Success Manager (Graphy Inc., On-site)Location:Domlur, Bengaluru.Team:Customer Success & Key Account ManagerExperience:4–7 yearsType:Full-timeAbout the RoleWe are looking for aSenior Customer Success Manager (Sr. CSM) to strengthen and scale our Customer Success function. In this mid-senior role, you will guide a team of...
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Customer Success Manager
1 week ago
Bengaluru, Karnataka, India SkanAI Full timeAs a Customer Success Manager, you will be responsible to manage the full life cycle of customer journey resulting in customer satisfaction, revenues, and profitability goals. In this role, you will build trusted advisor relationships with your clients through deep understanding of their problems, demonstrable product and business process knowledge, highest...
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Customer Success Manager
2 days ago
Bengaluru, Karnataka, India Netradyne Full timeNetradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising,...
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Customer Success Manager
6 days ago
Bengaluru, Karnataka, India Richpanel Full timeAbout the jobRichpanel is an AI-first customer service platform disrupting the $400B BPO market. By automating customer support and enabling brands to deliver effortless CX at scale, Richpanel helps e-commerce businesses reduce costs, increase automation, and grow sustainably.We're headquartered in Bangalore with a global customer base of 2,000+ brands....
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Rawalwaisa Textile Industries Pvt. Ltd (Surat) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCustomer Success ManagerRole OverviewThe Customer Success Manager will oversee the entire customer satisfaction lifecycle, including onboarding, support, feedback, loyalty, and retention. This role is responsible for designing and implementing structured customer engagement frameworks, building high-performing support systems, and leveraging analytics to...
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Customer Success Manager
6 days ago
Bengaluru, Karnataka, India Stripe Full timeAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead....
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India GE VERNOVA Full time ₹ 60,00,000 - ₹ 1,00,00,000 per year**Job Description Summary****We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts, building, and maintaining strong relationships, addressing inquiries, resolving issues, and acting as a trusted advisor....
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Customer Success Manager
17 hours ago
Bengaluru, Karnataka, India Talon Full timeABOUT THE ROLE:As an APAC Customer Success Manager, you will collaborate closely with agile, technology-driven brands to help them maximize the value of their investment in Talon.One. You'll build strong relationships to drive product adoption and translate customer insights into actionable feedback. By aligning customers' marketing goals with our API-driven...
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Customer Success Manager
3 days ago
Bengaluru, Karnataka, India Decode Age Full timeLocation:BengaluruFunction:Customer Success, Experience & SupportReporting To:Growth Head/ CEOAbout Decode AgeDecode Age is India's first longevity company, operating at the intersection of nutraceuticals, biotechnology, and digital health. We are creating a new category in preventive health and human longevity, with a fast-scaling D2C model and presence...