Telecaller

2 weeks ago


Noida Sector Noida Uttar Pradesh, India Radius Infotech Pvt Full time ₹ 18,00,000 - ₹ 24,00,000 per year

Position: Telecaller

Department: Sales Support

Location: Noida

Employment Type: Full-time

Experience: 0–3 years (Freshers can apply)

About the Role

We are looking for a motivated and customer-focused Telecaller to join our team. The role involves making outbound calls, answering inbound queries, generating leads, and maintaining customer relationships to support business growth.

Key Responsibilities

  • Make outbound calls to prospective customers and explain products/services.
  • Handle inbound calls, resolve queries, and provide accurate information.
  • Generate leads and follow up with existing prospects.
  • Maintain a database of customer information and update CRM records.
  • Achieve daily/weekly call and conversion targets.
  • Build and maintain positive relationships with customers.
  • Understand customer needs and provide suitable solutions.
  • Report customer feedback, issues, and trends to the supervisor.
  • Follow communication scripts and company guidelines.

Required Skills & Qualifications

  • Minimum graduate preferred.
  • Excellent verbal communication skills in [languages required: English/Hindi/Regional].
  • Good listening and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM tools preferred).
  • Ability to handle rejection and stay motivated.
  • Strong convincing and negotiation skills.
  • Prior telecalling or customer service experience is an advantage

Whatsapp:

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance

Work Location: In person


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