Senior Business Systems Analyst

Description :

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready.

For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders.

Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories.

Through strategic acquisitions, we've expanded our global capabilities : PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere.

With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually.

Join us in our journey of measuring progress to power human progress worldwide.

Empowering progress through thoughtful systems design.

At ETS, we advance the science of measurement to power human progress.

We believe in the transformative potential of education and data.

Our work helps learners, educators, and institutions unlock opportunity and drive meaningful change.

Join us in shaping the future of assessment and learning.

Were looking for a Senior Business Systems Analyst who thrives at the intersection of technology and strategy.

In this role, youll bridge the gap between business needs and technical solutions translating ideas into systems that support ETSs mission and drive measurable impact.

You'll collaborate across teams to define project goals, gather requirements, and guide the development of scalable, user-focused solutions.

Your insights will help shape proposals, improve processes, and ensure our systems deliver with precision and purpose.

What Youll Do :

- Serve as a trusted liaison between business units, IT teams, and clients.

- Lead requirements gathering, process modeling, and business case development.

- Translate business needs into clear, actionable technical specifications.

- Analyze workflows and recommend improvements that enhance efficiency and impact.

- Communicate project scope, timelines, and costs with clarity and confidence.

- Collaborate with developers and testers to ensure solutions meet expectations.

- Review test plans and provide feedback to strengthen quality assurance.

- Manage change requests and maintain traceability throughout the project lifecycle.

- Troubleshoot issues and guide resolution with empathy and expertise.

- Champion continuous improvement and ethical standards in every solution.

Technical Skills Required :

- Strong understanding of Software Development Life Cycle (SDLC) and Business Process Modeling techniques.

- Proficiency in requirements management tools (e.g., JIRA, Confluence, Azure DevOps, or similar).

- Experience with data analysis and visualization tools such as Excel, Power BI, or Tableau.

- Familiarity with software testing methodologies, including test plan creation and UAT coordination.

- Knowledge of system integration concepts, APIs, and database fundamentals (SQL).

- Experience working with or supporting financial or enterprise business applications is preferred.

What Youll Deliver :

- Well-documented business and technical requirements.

- Clear project plans and scope documents.

- Cost estimates and budget analyses.

- Process flows and system specifications.

- High-level test cases and release documentation.

- Training materials and standard operating procedures.

- Insightful recommendations for future enhancements.

What You Bring :

- A bachelors degree in Information Systems, Business, or a related field - or equivalent experience.

years of experience in software development or systems analysis.

- Strong planning, organization, and analytical skills.

- Experience with software testing tools and standards.

- Familiarity with financial applications (preferred).

- Ability to manage multiple projects and priorities with grace.

- Excellent communication skills and a collaborative mindset.

- Commitment to ethical practices and regulatory compliance.