BPO Chat Support

1 week ago

Jaipur, Rajasthan, India Ambition Global services Full time ₹ 4,32,000 per year

We are looking for dynamic and customer-focused individuals to join our International Customer Support team in Jaipur. As a Customer Support Executive, you will be responsible for delivering top-notch service to global clients through both voice and non-voice channels.

This is a work-from-office role based in Jaipur, and candidates from across India are welcome to apply. A relocation bonus and 14 days of hotel accommodation will be provided for selected candidates relocating from other cities.

Key Responsibilities:

  • Handle inbound and outbound international customer queries via voice (calls) and non-voice (emails, chats) processes
  • Provide accurate, valid, and complete information to customers using the right tools and methods
  • Ensure timely resolution of customer issues while maintaining high customer satisfaction
  • Follow communication procedures, guidelines, and policies
  • Escalate unresolved issues to the appropriate internal teams
  • Maintain detailed records of customer interactions

Desired Candidate Profile:

  • Excellent verbal and written communication skills in English
  • Good listening skills and ability to understand customer concerns
  • Ability to multitask, prioritize, and manage time effectively
  • Comfortable working in a fast-paced and customer-focused environment
  • Basic computer proficiency (MS Office, typing speed, etc.)
  • Flexible to work in rotational shifts (if required)

Eligibility:

  • Education: Undergraduate or Graduate (any stream)
  • Experience: Freshers and experienced candidates can apply
  • Location: Open to candidates from PAN India willing to relocate to Jaipur

Perks & Benefits:

  • Competitive in-hand salary: ₹27,000 – ₹36,000/month
  • Relocation bonus for outstation candidates
  • 14 days of company-paid hotel accommodation
  • Growth and career development opportunities
  • Friendly and inclusive work environment
  • On-the-job training provided

If you are passionate about customer service and looking for a long-term career in an international process, we would love to hear from you

Job Types: Full-time, Permanent, Fresher

Pay: ₹27, ₹36,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Malviya Nagar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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