Deployment Technician

3 days ago

Bengaluru IND, India Scale Computing Full time US$ 30,000 - US$ 60,000 per year


Full-time

Description

Who We Are

Acumera is now Scale Computing Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. 

We're a growing company looking for motivated professionals to join our team

What We're Looking For

The Tier 1 Deployment Technician provides first-level technical support and performs the foundational tasks that keep Acumera's overnight deployment operations running smoothly. This role focuses on ticket preparation, pre-cutover verification, documentation accuracy, and communication with field technicians during live deployments. Tier 1 technicians work closely with Tier 2 engineers and the Senior Deployment Specialist to ensure each customer site is ready for a successful network cutover.


Requirements

Responsibilities

  • Prepare nightly deployment tickets and verify readiness for cutover.
  • Perform pre-deployment network checks and validation of IP addressing, configuration templates, and hardware serials. Monitor live deployments and provide first-line troubleshooting (basic connectivity, credential validation, ping tests). Communicate with field technicians and vendors during the installation window to confirm progress and escalate issues as needed. Update JIRA tickets in real time with accurate status notes, timestamps, and completion confirmations. Validate device status in our proprietary network management tool, after cutover and tag results for Tier 2 review.
  • Maintain accurate records in Confluence, including site notes, screenshots, and handoff documentation.
  • Participate in daily shift handoff meetings and report outstanding issues or dependencies.
  • Support continuous improvement by identifying documentation gaps and suggesting updates to deployment checklists.
Qualifications
  • Associate degree, diploma, or certification in Information Technology, Computer Networking, or a related field.
  • 1 – 2 years of experience in IT help desk, NOC operations, or basic network support.
  • Familiarity with routers, switches, firewalls, and structured cabling fundamentals.
  • Basic understanding of network topologies, IP subnetting, and VPN concepts.
  • Experience with JIRA, Confluence, and Slack preferred.
  • Strong written and verbal English communication skills.
  • Attention to detail and ability to follow step-by-step deployment procedures.
  • Must be available for 7:00 AM – 4:00 PM IST overnight shift (U.S. coverage hours).

Perks and Benefits

Group medical insurance.

Casual dress code.

Hybrid Work schedule 

Paid company holidays.

Cab Facilities.

Fully stocked snacks at office.

Vibrant and Inclusive Workplace Atmosphere.

Flexible work environment and an opportunity to grow as we grow.

Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

  • Deployment Technician

    4 days ago

    Bengaluru, IND, India Scale Computing Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Full-time Description Who We AreAcumera is now Scale Computing Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. We're a growing company looking for motivated professionals to join our...

  • Deployment Team Lead

    4 days ago

    Bengaluru, IND, India Scale Computing Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Full-time Description Who We AreAcumera is now Scale Computing Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. We're a growing company looking for motivated professionals to join our...

  • NW Deployment Planner II, Global Network Delivery

    1 day ago

    Mumbai, Maharashtra, IND, India Amazon Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • IT Field Support Technician

    2 days ago

    Bengaluru, Karnataka, India Zones. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Description Position at Zones LLC.Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched...

  • IT Field Support Technician

    2 weeks ago

    Bengaluru, Karnataka, India Zones Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Network Scaling Technician, AWS Data Center Operations

    3 days ago

    Hyderabad, Telangana, IND, India Amazon Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Mobile Technician

    4 days ago

    Bengaluru, Karnataka, India Cautio Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Description:We are looking for skilled Technicians who can configure and assemble CCTV cameras and electronic components. The role involves working on hardware brought from abroad, ensuring smooth configuration and testing before deployment.Key Responsibilities:Configure and test cameras received from overseas vendors.Perform soldering, wiring, and...

  • Lab Technician

    2 weeks ago

    Bengaluru, Karnataka, India UST Global Full time

    2 - 3 Years - 4 Openings - Bangalore **Role description**: **Associate II - Lab Support** **Who we are**: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 26,000 employees in 25 countries,...

  • Deskside Support Technician

    4 days ago

    Bengaluru, Karnataka, India Devolyt Technologies Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    J O BD E S C R I P T I O NJob Title:Business Card Title:Reports to: FLSA Status:Deskside Support TechnicianDeskside Support TechnicianRegional Service ManagerNon-exemptDepartment:Department/ Sub. Dept.Location: Date:TBDOnsite (Client Location)November 2021Job Summary:The Deskside Support Technician will provide comprehensive technical support for the...

  • Fiber Optic Technician

    6 days ago

    Bengaluru, India Karyya Full time

    Job description Job Role **:Splicers and Fiber Technicians** Salary : Per Month Salary - Rs. 15,000 to 20,000 Location **:Bangalore/ Bengaluru** Job description: - Experience in Cable ducting, splicing, trenching, blowing. - Splicers should have the right knowledge of fiber splicing - Basic know how of Aerial fiber rollout. - Ensure timely rollout of the...