Customer Relationship Executive

4 days ago


Lig Colony Indore Madhya Pradesh, India SR NEXT Full time ₹ 1,20,000 - ₹ 1,44,000 per year

Job Summary:

We are looking for a Customer Relationship Executive to manage customer interactions, ensure high satisfaction levels, and support showroom sales and service operations.

Key Responsibilities:

  • Greet and assist walk-in customers at the showroom.
  • Maintain customer database and follow up for feedback, test drives, and service reminders.
  • Coordinate between sales, service, and delivery teams for smooth customer experience.
  • Handle customer queries and resolve issues promptly.
  • Support in achieving customer satisfaction and retention targets.

Requirements:

  • Graduate with good communication and interpersonal skills.
  • Prior experience in automobile sales or customer service preferred.
  • Proficient in MS Office and CRM tools.

Job Type: Full-time

Pay: ₹10, ₹12,000.00 per month

Work Location: In person



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