US Healthcare

4 days ago


Remote, India Visko Real Estate Pvt Ltd Full time ₹ 3,24,000 - ₹ 3,98,000 per year

Roles & Responsibilities:

  • Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
  • Provide accurate information on eligibility, deductibles, payments, and prior authorizations.
  • Document interactions while maintaining patient confidentiality (HIPAA compliance).
  • Resolve queries promptly with a customer-first approach.
  • Escalate complex issues to appropriate departments when necessary.
  • Stay updated with policy/system changes and achieve quality & productivity targets.

Desired Candidate Profile:

  • Excellent verbal & written English communication skills.
  • Strong comprehension, analytical, and multitasking abilities.
  • Customer service-oriented with polished soft skills.
  • Basic knowledge of email etiquette & business writing.
  • Open to Work From Office and Night Shifts.
  • Fresher/Experienced candidates welcome (BPO background preferred).

Perks & Benefits:

  • Performance-based incentives
  • One-way cab facility (drop within transport boundaries)
  • Night shift allowance (up to ₹3,000/month)
  • Structured training & skill development program
  • Long-term career growth opportunities with Wipro

Job Types: Full-time, Permanent

Pay: ₹27, ₹32,500.00 per month

Work Location: Remote

Speak with the employer



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