Freight Forwarding Executive

5 days ago

Anna Salai Chennai Tamil Nadu, India SERAMA LOGISTICS PVT LTD Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Key Responsibilities

1. Operations & Coordination

  • Manage booking, scheduling, and execution of sea and air shipments.
  • Coordinate with shipping lines, airlines, co-loaders, consolidators, and overseas agents.
  • Track cargo status, monitor transit times, and proactively resolve exceptions/delays.
  • Arrange inland transportation and ensure timely pickup/delivery.

2. Documentation & Compliance

  • Prepare and verify Bill of Lading, Air Waybill, commercial invoices, packing lists, COO, etc.
  • Ensure compliance with Incoterms, international trade regulations, and customs procedures.
  • Liaise with customs brokers and port/airport authorities for smooth clearance.
  • Maintain accurate shipment records and filing systems.

3. Customer Service

  • Serve as the key contact for clients regarding shipment updates and inquiries.
  • Provide timely shipment visibility, tracking reports, and status notifications.
  • Resolve customer issues with a problem-solving, customer-first approach.

4. Pricing & Cost Control

  • Obtain and negotiate freight rates from carriers, airlines, and agents.
  • Prepare and share quotations with clients in line with company pricing policies.
  • Verify vendor invoices and coordinate with the finance team for billing and collections.

5. Reporting & Continuous Improvement

  • Prepare MIS reports, shipment KPIs, and cost analyses.
  • Suggest process improvements to reduce lead times and optimize costs.
  • Stay updated on industry developments, trade regulations, and freight forwarding trends.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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