Freight Forwarding Executive
1 day ago
Key Responsibilities
1. Operations & Coordination
- Manage booking, scheduling, and execution of sea and air shipments.
- Coordinate with shipping lines, airlines, co-loaders, consolidators, and overseas agents.
- Track cargo status, monitor transit times, and proactively resolve exceptions/delays.
- Arrange inland transportation and ensure timely pickup/delivery.
2. Documentation & Compliance
- Prepare and verify Bill of Lading, Air Waybill, commercial invoices, packing lists, COO, etc.
- Ensure compliance with Incoterms, international trade regulations, and customs procedures.
- Liaise with customs brokers and port/airport authorities for smooth clearance.
- Maintain accurate shipment records and filing systems.
3. Customer Service
- Serve as the key contact for clients regarding shipment updates and inquiries.
- Provide timely shipment visibility, tracking reports, and status notifications.
- Resolve customer issues with a problem-solving, customer-first approach.
4. Pricing & Cost Control
- Obtain and negotiate freight rates from carriers, airlines, and agents.
- Prepare and share quotations with clients in line with company pricing policies.
- Verify vendor invoices and coordinate with the finance team for billing and collections.
5. Reporting & Continuous Improvement
- Prepare MIS reports, shipment KPIs, and cost analyses.
- Suggest process improvements to reduce lead times and optimize costs.
- Stay updated on industry developments, trade regulations, and freight forwarding trends.
Job Types: Full-time, Permanent
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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