operation general manager

7 hours ago


Dhanbad, Jharkhand, India Shri Ram Sales Full time

Company Description

Shiv Shambhu Hotel N Resorts
is a hospitality organization engaged in hotel accommodation, restaurant services, banquet & event management, and resort operations, committed to providing quality service, guest satisfaction, and professional hospitality standards.

Location : Dhanbad (Jharkhand)

Role Description

Shiv Shambhu Hotel N Resorts
is a professionally managed hospitality establishment offering a complete blend of
hotel accommodation, restaurant services, banquet & event facilities, and resort experiences
. The organization is committed to delivering high-quality hospitality services with a strong focus on
guest comfort, service excellence, safety, and value
.

The property caters to
leisure travelers, corporate guests, families, wedding groups, and social gatherings
, providing well-appointed rooms, hygienic and well-curated dining options, and thoughtfully designed event spaces. Our resort facilities are developed to offer a relaxing and memorable experience while maintaining operational efficiency and service consistency.

At Shiv Shambhu Hotel N Resorts, we believe in
warm Indian hospitality combined with professional service standards
. Our operations are guided by clearly defined Standard Operating Procedures (SOPs), statutory compliance, and continuous improvement in service quality. We emphasize staff training, grooming, discipline, and teamwork to ensure a superior guest experience across all touchpoints.

The organization is committed to
ethical business practices, compliance with all applicable laws and regulations
, and sustainable hospitality operations. Our goal is to create long-term value for guests, employees, and stakeholders by consistently delivering reliable, safe, and high-quality hospitality services.

Qualifications & Experience

  • Degree / Diploma in Hotel Management or Hospitality Management preferred
  • 10–15 years of experience
    in Hotel, Restaurant & Resort operations
  • Minimum
    4–6 years in a senior leadership role (GM / Unit Head / Operations Head)

Salary

  • 10–12 Lakh per annum (Dependent on interview & experience)

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