Urgent Hiring

3 days ago

Cochin, Kerala, India Policybazaar Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Policybazaar is looking out for Call Quality Analysts .(Call Auditing)

Designation - Quality Analyst/ Sr. Quality Analyst

Job location- Kochi

Experience - 1+ Years

Role Description

This is a full-time on-site role as a Call Quality Analyst at in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met.

Qualifications

Excellent verbal and written communication skills

Strong attention to detail and analytical skills

Experience in customer service or call center operations

Knowledge of quality assurance processes and tools

Ability to work in a fast-paced environment and meet deadlines

Proficiency in Microsoft Office suite

Minimum of a high school diploma or equivalent, Bachelor's degree preferred.

How to Apply Interested Candidate can share their updated CV at or WhatsApp

Current CTC

Expected CTC

Notice period

Team size

Total experience

Reason for change

Age

Current loc

Languages

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