Urgent Hiring
3 days ago
Policybazaar is looking out for Call Quality Analysts .(Call Auditing)
Designation - Quality Analyst/ Sr. Quality Analyst
Job location- Kochi
Experience - 1+ Years
Role Description
This is a full-time on-site role as a Call Quality Analyst at in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met.
Qualifications
Excellent verbal and written communication skills
Strong attention to detail and analytical skills
Experience in customer service or call center operations
Knowledge of quality assurance processes and tools
Ability to work in a fast-paced environment and meet deadlines
Proficiency in Microsoft Office suite
Minimum of a high school diploma or equivalent, Bachelor's degree preferred.
How to Apply Interested Candidate can share their updated CV at or WhatsApp
Current CTC
Expected CTC
Notice period
Team size
Total experience
Reason for change
Age
Current loc
Languages
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