Analyst - OTC (Billing)

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Why we're hiring:

The primary role is to raise client invoices with close partnership with internal and external stakeholders within and outside finance. This role reports to the Billing Lead and will be based out of Mumbai. The Billing team process the client invoices and ensure that all adequate supporting is attached along with the invoices for seamless receipts.

Looking for a well-rounded individual who thrives in a fast paced, demanding environment with good knowledge of Billing process. A self-starter who can work with minimum supervision driving an array of disparate items to closure. Ability to work outside standard business hours when necessary.

What you'll be doing:

• Create billing drafts, review, obtain approval, and ensure that billing meets client's guidelines.
• Analyse Unbilled and coordinate a resolution of any items that are in question
• Maintain billing and invoice delivery guideline information for assigned clients
• Miscellaneous projects and duties as requested by management
• Provide solutions to any relative problems on billing of client invoices
• Handling customer complaints and resolving billing issues
• Collaborate with other departments to ensure billing accuracy
• Prepare and present analytical reports
• Ability to work independently and meet tight deadlines.
• Able to take responsibility proactively during team crisis and be a helping hand for achieving the team goal

What you'll need:

• Minimum 3-5yrs experience into Billing
• Knowledge of the methods, principles, and practices of billing.
• Adherence to laws and best practices in regard to dealing with customers and data
• Excellent knowledge of MS Office (particularly Excel)
• Proficiency in English
• Organizational and time-management skills.
• Comfortable dealing with numbers and the processing of financial information

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice ) for more information on how we process the information you provide.

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