Mega Hiring International Voice Process
6 days ago
**"Exciting Call Center Opportunities**
- Apply once, get access to multiple job openings under one roof.
- JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today
Job Details:
Salary:
- Freshers:22k
- Experienced:32k
- With saturday,Sun off
- work location: Bommanahalli
Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Desired Candidate Profile
- 0-5 years of experience in BPO industry or related field (education/CSR).
- Excellent communication skills in English language (written & spoken).
- Ability to work on rotational shifts including night shifts.
- Strong problem-solving skills with attention to detail.
- Willingness to learn new processes quickly
For More Details
Call HR Jyotishwari On / or or visit Our Website Which is to explore other open positions with us
Daily Walkin Drives, book your slots today
#CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
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