Manager, Localization Operations

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

A WBD Localization Operations Manager is responsible for running a team that supports global localization activities, developing strategies to support clients while adapting to a fast-changing industry and new technologies. This role is also responsible for identifying opportunities for innovation, process improvement, and implementing change. Day-to-Day, this role supports the team goal of localizing all content types, across the world, keeping our content secure, preserving the original creative intent of our stories while creating localized versions that entertain to our audiences, through all release windows across the globe.

Your Role Accountabilities:

Supervision

• Supervise daily operations of the team, generating and delivering a high volume of secure materials, ensuring tasks are executed successfully and to strict timelines. Focuses on immediate goals, meeting commitments, and addressing specific project needs.

• Allocate work to staff based on volume, timing, complexity, proficiency, and bandwidth.

• Work with management to identify, enable, and implement operational KPIs across team functions. Support maintenance of reporting to alleviate issues and gain efficiencies across workflows, systems, and activities.

• Contribute feedback for standard operation procedures and workflows. Train staff to ensure deliverables comply with SOPs, brand standards, department needs, and applicable regulations.
• Provide team members feedback and coaching in addition to guidance and skill building opportunities in a dynamic team environment that demands innovation and agility

Relationships & Communication: Maintain relationships with stakeholders across our Global Content Operations division and key vendors. This includes, but is not limited to:

• Coordinating materials and activities across the Localization teams, Anti-Piracy, Localization Vendors and 3rd party clients to ensure materials are distributed on time, efficiently and a high level of client satisfaction is achieved and maintained.
• High levels of communication relating to operational activities.
• Work closely with clients and business partners to ensure all activities and efforts match expectations.

Editorial, Content Management & Movement:

• Manage a team that edits, processes and moves files from production and WBD's extensive library to internal & external localization teams, vendors.
• Adherence to client, security and regulatory requirements (e.g. post production, Localization, partner guidelines).
• Ensure the team handles all content appropriately & securely, ensuring chain of ownership and file integrity is always preserved.

• Movement of materials to support dubbing, subtitling and title work efforts across a variety of content types. Including but not limited to:

• Project management.

• Review materials and provide materials to localization vendors.
• Demonstrate initiative in problem solving from identification through to solution.
• Implementation and management of:
• Project Plans.
• Problem Solving.
• Security.
• Oversee Quality Assurance processes.

Administrative:

• Execution any analysis and research as per require by Business, Finance and Managers
• Manage vendor invoicing processes.
• Prepare reports and feedback on projects.
• Participate in meetings.
• As required, monitor business communication outside of working hours; address urgent issues, as needed.

Vendor Management:

• Manage vendor assignments and capacity, supervise successful deliveries as well as rejections / issues, and compile/update SLA documents for each vendor.
• Improve workflows / Continuous improvement.

Innovation & Development:

• Develop new initiatives / workflows that support new business models and repurposing of materials for downstream use.
• Engage with and implement New Technologies to further improve localization efforts.
• Perform special projects as necessary.
• Personal training and development to improve localization skills and technical ability.

Qualifications & Experiences:

• 7+ years in production / localization with min of 3 years of management experience.

• Extensive Experience with localization production.

• Experience with digital workflows.

• Knowledge of business practices and Finance.
• Extensive knowledge of editorial, distribution systems and tools
• Proficiency in Project Management Tools, Word, Excel
• College preferred, with emphasis on language translation, film or related area, or equivalent work experience.

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.