Client Relations

1 day ago

Madhapur Hyderabad Telangana, India 5e57210c-40f3-463e-a31d-666f4ef241a1 Full time ₹ 2,40,000 - ₹ 5,80,000 per year

The Manager plays a key role in creating an exceptional client experience. This position combines administrative support, client interaction, and presentation. The ideal candidate is articulate, poised, and highly organized — someone who represents the brand's sophistication while ensuring smooth day-to-day operations.

Key Responsibilities

  • Welcome and assist clients in the studio with professionalism and warmth.
  • Provide detailed product information and support sales staff in client consultations.
  • Manage incoming calls, emails, and inquiries with clear, courteous communication.
  • Maintain the studio's appearance to reflect the company's high-end image.
  • Schedule client appointments, manage calendars, and coordinate meetings or deliveries.
  • Prepare quotes, invoices, and client correspondence.
  • Support the sales and design teams with administrative tasks and documentation.
  • Handle confidential information with discretion and professionalism.
  • Ensure client follow-ups and assist with order tracking and post-sale communication.

Qualifications

  • Previous experience in a luxury retail, showroom, or hospitality environment preferred.
  • Excellent verbal and written communication skills — articulate and confident with clients.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite and/or Google Workspace; CRM experience a plus.
  • Professional appearance and demeanor appropriate for a high-end setting.
  • Ability to multitask and remain composed under pressure.
  • A genuine passion for delivering exceptional customer service.

Preferred Skills (Nice to Have)

  • Experience in interior design, architecture, or luxury retail.
  • Familiarity with POS or CRM systems (e.g., Salesforce, HubSpot).
  • Background in client relations, hospitality, or sales coordination.

Benefits

  • Competitive compensation
  • Health and wellness benefits
  • Paid time off and holidays
  • Professional development opportunities
  • A supportive, elegant, and creative work environment

Job Types: Full-time, Permanent

Pay: ₹20, ₹50,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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