
Wfm Scheduler
4 days ago
Teleperformance is looking for a WFM Scheduler.
Location: Malad, Mumbai
Role & responsibilities
- Strong Scheduling experience on both scheduling tool and Excel
- Good knowledge of WFM attributes and through knowledge of WFM metrics e.g. Service Level | Occupancy | Line adherence etc.
- At least the candidate must have 1.5 to 2 years of Scheduling experience with working on Service level model. Hands on experience of planning on scheduling
- Good communication skill
- Mumbai is the preferred location for the candidate, and proximity is required
Interested candidates can share resume on
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