Wfm Scheduler

4 days ago


Mumbai City District, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Teleperformance is looking for a WFM Scheduler.

Location: Malad, Mumbai

Role & responsibilities

  1. Strong Scheduling experience on both scheduling tool and Excel
  2. Good knowledge of WFM attributes and through knowledge of WFM metrics e.g. Service Level | Occupancy | Line adherence etc.
  3. At least the candidate must have 1.5 to 2 years of Scheduling experience with working on Service level model. Hands on experience of planning on scheduling
  4. Good communication skill
  5. Mumbai is the preferred location for the candidate, and proximity is required

Interested candidates can share resume on


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