Customer Support Associate – Part-Time
3 days ago
Job description:
Here's a clear and professional Job Description (JD) for your requirement:
Job Title: Customer Support Associate – Part-Time (Chat Process)
Location: Noida, Sector 62
Work Mode: Work From Office
Job Type: Part-Time (6 hours shift)
Job Details:
- Process: Chat Support (Customer Support – Non-Voice)
- Work Hours: 6 hours per day
- Shifts Available:
- Morning Shift
- Afternoon Shift
- Salary: ₹12,000 In-Hand | ₹15,000 CTC
Eligibility:
- Education: Graduate/Undergraduate
- Freshers & Experienced both can apply
- Excellent written communication skills in English
- Typing speed with accuracy preferred
- Basic computer knowledge
Roles & Responsibilities:
- Handle customer queries through chat support in a professional manner
- Provide accurate and timely information to customers
- Ensure resolution of issues within defined timelines
- Maintain customer satisfaction and follow communication guidelines
- Escalate unresolved queries to concerned departments when required
Perks & Benefits:
- Fixed salary with on-time payouts
- Part-time opportunity with stable work schedule
- Exposure to corporate environment in Noida, Sector 62
Note: Candidates must be open to working in either morning or afternoon shift as per business requirement.
Job Type: Part-time
Pay: ₹12, ₹15,000.00 per month
Expected hours: 36 per week
Benefits:
- Provident Fund
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Required)
Location:
- Noida, Uttar Pradesh (Required)
Work Location: In person
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