Technology Consulting IC3

Pre-Sales Support 

• Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. 

Technical Delivery 

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.  

• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.  

• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).  

• Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation. 

• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.  

• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. 

Intellectual Property Management 

• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. 

Business Development 

• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. 

Readiness 

• Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.  

Operational Excellence 

• Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). 

Other 

• Embody our culture and values 

Key responsibilities:

• Effectively communicate with internal partners, customers, and executives on technical and business issues.
• Experience giving presentations to technical and executive audiences, explaining Security solution concepts and benefits.
• Able to create security architecture and designs to meet customers' requirements and deploy them in customer's production environment.
• Create automation scripts/tools whenever required to improve the efficiency of security posture.
• Effectively able to lead and drive customer workshops and discussions.

Required skills:

• Hands-on and conceptual knowledge on Azure security components like Azure Security Center, Azure Sentinel, Microsoft Defender Suite.
• Hands‑on delivery with Microsoft Sentinel (workspace strategy, analytics, automation, workbooks) and at least two Defender products (Endpoint, Identity, Cloud, Office, Cloud Apps.
• Proficiency in KQL, incident handling, threat hunting, and SOC processes; practical experience integrating cloud and on‑prem telemetry.
• Understanding of XDR unification, connectors, and schema relationships; ability to diagnose ingestion/retention issues.
• Working knowledge of RBAC models across Azure/Defender and scoping best practices.
• Migration experience from 3rd party SIEM solutions to Microsoft Sentinel (good to have).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.