Service Cashier

3 days ago

Mancheswar Bhubaneswar Orissa, India Gugnani Autocars Pvt Ltd Full time

Job Title: Service Cashier

Department: Service / Workshop

Location: (Branch Name)

Reporting To: Service Manager / Accounts Manager

Job Purpose:

To ensure accurate billing and secure handling of customer payments for service-related transactions. Responsible for maintaining accurate billing records, customer receipt handling, and timely coordination with the accounts and service teams.

Key Responsibilities: Billing & Transaction Handling

  • Generate accurate customer invoices based on job card closing and service advisor approvals.
  • Receive payments through cash, cheque, credit/debit card, UPI, or bank transfer.
  • Issue official receipts against all payments collected.
  • Apply discounts only as per management-approved authorisations.

Cash Management

  • Maintain daily cash summary register.
  • Ensure safe custody of cash, cheques, and receipts.
  • Deposit daily collections to the bank/Accounts department as per company policy.

Coordination & Documentation

  • Coordinate with Service Advisors, Parts Department, and CRM team for billing corrections or adjustments.
  • Maintain proper filing of job cards, invoices, receipts, and approval slips.
  • Ensure customer bills are settled before vehicle gate pass issuance.

Reconciliation & Reporting

  • Prepare a daily collection report and submit it to the Accounts team.
  • Reconcile cash and billing software entries at day-end.
  • Update Service Manager on any discrepancies or pending payments.

Customer Handling

  • Politely assist customers in billing queries and explain invoices.
  • Maintain professionalism during waiting time, billing delays, or dispute resolution.

Key Skills Required:

  • Strong numerical accuracy
  • Knowledge of DMS / Tally / Billing software (Preferred: TATA DMS / Tally ERP)
  • Basic GST and billing understanding
  • Customer-friendly communication skills
  • Ability to multitask during workshop rush hours

Qualifications & Experience:

  • Minimum: Graduate (B.Com preferred)
  • Experience: 1–3 years in service billing/cashier role
  • Experience in the Automobile Dealership Industry preferred

Behavioural Competencies:

  • High integrity and trustworthiness
  • Discipline and punctuality
  • Team coordination and time management
  • Ability to work under pressure during peak hours

Working Conditions:

  • Workshop environment
  • Extended working hours during month-end closing, service campaigns, or high customer load

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • 2yr: 1 year (Required)
  • 2year: 1 year (Required)

Work Location: In person

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