Front Desk Receptionist cum Telecaller

2 days ago

Bengaluru, Karnataka, India Kiran Nuclear Medicine And Pet Ct Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Kiran Nuclear Medicine And Pet CtRole & responsibilities

  • Welcome and guide patients/attendants with courtesy and empathy.
  • Manage appointments, registrations, billing, and report collection.
  • Handle phone calls and patient queries professionally.
  • Coordinate with doctors and staff to ensure smooth workflow.
  • Maintain patient records, consent forms, and compliance registers.
  • Collect patient feedback/reviews and share with management.
  • Keep front desk area organized and assist in basic admin tasks.

Preferred candidate profile

  • Graduate (any discipline); Diploma in Hospital Administration/Healthcare preferred.
  • 0 to 3 years of experience in hospital/clinic front desk or customer service.
  • Strong communication skills in English, Kannada, and Hindi.
  • Polite, empathetic, and patient-centric attitude.
  • Basic computer knowledge (MS Office, billing/registration software).
  • Ability to multitask and handle patients in a fast-paced healthcare environment.
  • Willingness to learn and adapt to NABH, AERB, and internal protocols.
  • Training will be provided at the Banashankari branch.
  • In rare emergency cases, candidates should be willing to support operations at Banashankari.

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