Front Desk Receptionist cum Telecaller
9 hours ago
Kiran Nuclear Medicine And Pet CtRole & responsibilities
- Welcome and guide patients/attendants with courtesy and empathy.
- Manage appointments, registrations, billing, and report collection.
- Handle phone calls and patient queries professionally.
- Coordinate with doctors and staff to ensure smooth workflow.
- Maintain patient records, consent forms, and compliance registers.
- Collect patient feedback/reviews and share with management.
- Keep front desk area organized and assist in basic admin tasks.
Preferred candidate profile
- Graduate (any discipline); Diploma in Hospital Administration/Healthcare preferred.
- 0 to 3 years of experience in hospital/clinic front desk or customer service.
- Strong communication skills in English, Kannada, and Hindi.
- Polite, empathetic, and patient-centric attitude.
- Basic computer knowledge (MS Office, billing/registration software).
- Ability to multitask and handle patients in a fast-paced healthcare environment.
- Willingness to learn and adapt to NABH, AERB, and internal protocols.
- Training will be provided at the Banashankari branch.
- In rare emergency cases, candidates should be willing to support operations at Banashankari.
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