
Social Media Marketing Expert
17 hours ago
Location: Thrissur MG Road
Job Type: Full-Time
Experience: 2+ years preferred
We're looking for a Social Media Expert who's not just creative, but fast and reliable when it comes to managing customer inquiries. Our pages get a high volume of messages, comments, and product questions — and we need someone who can stay on top of it all with a calm, professional tone.
If you're someone who can juggle content planning and community engagement, while keeping a close eye on our ad performance and analytics, you'll thrive in this role.
Key Responsibilities:
- Handle a high volume of messages, DMs, and comments daily
- Respond promptly to customer/product queries across platforms
- Manage content and posting for Instagram, Facebook, LinkedIn, etc.
- Track basic social and Google Ads , Meta Ads performance data
- Collaborate with internal teams for escalated queries or support
Requirements:
- Prior experience managing brand/business social media pages
- Strong written communication and multitasking skills
- Familiar with tools like Meta Business Suite, Canva, or Buffer
- Basic understanding of Google Ads
- Ability to stay organized and handle fast-paced online engagement
Nice to Have:
- Customer support or community management experience
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Social Media handling: 1 year (Required)
Work Location: In person
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