 
						Operation Executive
2 days ago
Operations Executive – Roles & Responsibilities
1. Project Coordination & Execution
- Prepare project timelines, track milestones, and ensure installation work is completed within deadlines.
- Coordinate with survey team, warehouse/logistics, site engineers, and net meter executive to avoid bottlenecks.
- Conduct site readiness checks before dispatching materials.
2. Vendor & Material Management
- Ensure timely procurement, delivery, and availability of panels, inverters, structures, cables, and balance of components (BOC).
- Monitor inventory levels and update stock registers.
- Raise purchase requests / indent as per project requirements.
3. Quality & Safety Compliance
- Ensure all installations follow company standards (GI/Aluminum structures, Polycab wiring, triple-layer safety, proper earthen).
- Conduct periodic quality checks at project sites.
- Enforce safety protocols for on-site workers (PPE, safety harness, electrical safety).
4. Documentation & Reporting
- Maintain project-wise documentation including work orders, delivery challans, installation photos, commissioning certificates, and handover reports.
- Update daily project status reports (ongoing, completed, pending, delayed).
- Assist in subsidy and loan documentation by providing installation and commissioning proofs.
5. Coordination with Customers
- Act as the point of contact for customers during the installation phase.
- Update customers regularly on project progress, expected completion, and any delays.
- Address on-site issues, customer concerns, and escalate critical cases to management.
6. Support in Net Metering & Commissioning
- Ensure all pre-requisites for net meter installation are fulfilled (system testing, load verification, compliance).
- Assist net meter executive and DISCOM officials during inspection and commissioning.
- Verify synchronization of solar system with grid before handover.
7. Team & Process Management
- Supervise site engineers, technicians, and support staff during project execution.
- Allocate manpower and resources efficiently for multiple ongoing projects.
- Provide feedback and training to site teams to improve efficiency and reduce errors.
8. KPI / Performance Metrics
- On-time project completion rate.
- Average installation turnaround time per kW/project.
- Material utilization and wastage control.
- Customer satisfaction score during installation stage.
- Compliance with safety & quality standards.
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