Platform Project Manager

The Company

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future.  Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture 

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet's most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet
• Respect for our customers and
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers.  We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

As a Platform Project Manager, you will leverage your skills and experience to drive and coordinate project work to best practices within a technical platform / cloud infrastructure team to implement driving continuous improvement delivery. Your responsibilities will extend to supporting and mentoring the platform engineering and operations team, fostering good communication, organization, planning, commitment and overcoming challenges inside the team and across other teams within Gentrack and our third-party partners.

The platform engineering operations team is responsible for managing the infrastructure of Gentrack's core products on a global scale within engineering and operational disciplines. The team collaborates seamlessly to develop, build, test, deploy, operate, and manage infrastructure hosting solutions for our customers. As a Platform Project Manager, you will play a pivotal part in proactively planning and coordination the delivery of technical project delivery whilst addressing challenges with your colleagues and customers as they arise. Your expertise will be crucial in managing projects and collaborating with key stakeholders collectively achieve successful delivery.

The Specifics

• Own the end-to-end delivery of platform projects from initiation through to closure.
• Develop, maintain, and communicate detailed project plans, schedules, and milestones using professional tools such as Microsoft Planner, Project, Jira, or equivalent.
• Coordinate resources across product development, delivery – including programme, customer success, engineering and platform, security, and finance to meet delivery goals.
• Facilitate effective communication between technical teams and business stakeholders, translating complex concepts into clear, actionable updates.
• Monitor project progress, identify risks, and proactively resolve blockers or escalate when necessary.
• Track and report on project KPIs, budgets, and timelines for leadership visibility.
• Organise and run stand-ups, planning meetings, retrospectives, and status updates.
• Ensure documentation is kept up-to-date and lessons learned are captured for future projects.
• Work to standard UK business hours (between 8am and 6pm) to ensure close integration and coordination with EMEA based team members.

What we're looking for

• Proven track record (5+ years) of successfully managing infrastructure or platform delivery projects, preferably in cloud environments, and more specifically AWS.
• Strong understanding of cloud concepts, ideally AWS (no deep technical expertise required, but ability to follow discussions and ask the right questions).
• Exceptional organisational skills with the ability to manage multiple concurrent projects and priorities.
• Advanced proficiency in project management tools such as Microsoft Planner, MS Project, Jira, Confluence, or equivalent.
• Confident communicator with excellent presentation, facilitation, and stakeholder management skills.
• Strong problem-solving mindset, able to adapt quickly to change.
• Experience with Agile, Scrum, or hybrid delivery methodologies.
• Knowledge of IT governance, risk, and compliance considerations in cloud projects is a plus.

What we offer in return

• Personal growth – in leadership, commercial acumen and technical excellence.
• To be part of a global, winning high growth organization – with a career path to match.
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos.
• A competitive reward package that truly awards our top talent .
• A chance to make a true impact on society and the planet.

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.