Sales Support Coordinator

2 days ago

Delhi, Delhi, India Ozone Group Full time

About Us - Ozone

Innovating for a safer world

Ozone Overseas is a leading provider of architectural hardware and security solutions, offering a wide range of products designed to meet the needs of residential and commercial customers. With over 24 years of experience  in the industry, Ozone Overseas has established itself as a trusted name for high-quality and innovative products. On Ozone, we're on a mission to redefine the way people experience their homes. Our commitment to innovation, tenacity, and inspiration drives us to create a company that embraces bold ideas and dares to push boundaries. We're passionate about fostering a collaborative and supportive work environment where all team members can grow and make a real impact. Join us in shaping the future of home improvement  Ozone Overseas has recently secured substantial growth funding of INR 250 crore from Nuvama Private Equity in 2023. This infusion of capital will play a pivotal role in supporting the company's expansion plans and driving its ongoing growth trajectory.

Job Purpose:

To provide administrative and analytical support to the sales team by managing sales coordination, maintaining data accuracy, preparing MIS reports, and ensuring smooth communication between sales, operations, and management teams.

Key Responsibilities:

1. Sales Coordination:

  • Coordinate with sales team, distributors, and clients for order processing and dispatch tracking.
  • Maintain records of quotations, purchase orders, and invoices.
  • Support the sales team in preparing proposals, presentations, and client communication.
  • Follow up with internal departments (logistics, accounts, etc.) to ensure timely deliveries and payments.

2. MIS & Reporting:

  • Prepare daily, weekly, and monthly sales reports (target vs. achievement, region-wise, product-wise, etc.).
  • Track sales performance metrics and share dashboards with management.
  • Manage and update CRM / ERP systems with accurate sales and customer data.
  • Analyze sales trends and highlight deviations or improvement areas.

3. Data Management & Documentation:

  • Maintain master data for customers, pricing, and product information.
  • Handle documentation for tenders, agreements, and compliance requirements.
  • Ensure proper filing and data security for sales-related documents.

4. Communication & Coordination:

  • Act as a liaison between sales, finance, logistics, and other internal departments.
  • Handle customer queries and provide timely responses.
  • Support management in preparing business review reports and presentations.

Key Skills Required:

  • Strong knowledge of
    MS Excel (Pivot Tables, VLOOKUP, Charts)
    and
    MIS reporting.
  • Good understanding of
    sales processes
    and
    coordination activities.
  • Excellent
    communication and follow-up skills.
  • High attention to detail and accuracy in reporting.
  • Ability to multitask and work under deadlines.

Qualification & Experience:

  • Education:
    Graduate in Commerce / Business Administration or equivalent.
  • Experience:
    2–5 years in Sales Coordination / MIS / Back Office role.
  • Software Knowledge:
    Excel, PowerPoint, ERP / CRM systems (SAP, Salesforce, or similar).

Key Attributes:

  • Analytical mindset
  • Team player
  • Organized and proactive
  • Result-oriented

Department:
Sales / Business Development

Location:
Bali Nagar, Delhi

Reports To:
Sales Coordintor Lead

Experince 1- 5 years

Budget : Max 4.20 LPA

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