Floor Manager

5 hours ago

Cluster Ghaziabad India UTTAR PRADESH Vaishali VaishaliMax Super Speciality Hospital MHC Full time ₹ 6,00,000 - ₹ 18,00,000 per year

III. KEY RESPONSIBILITIES Core Responsibilities Patient Interfacing:  Meeting with all new Patients admitted within 24 hours of admission.  Take out the List of all the patients of the floor with financial update  Will ensure orientation of the patient to the floor structure and important service no.  Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor.  Give a summary of your floor and any specific issue in morning meeting.  Financial follow up of the high outstanding patients of the respective floor  To coordinate Diagnostic Tests, specially night NPO patients and any other specific procedure  To coordinate OT & Diagnostics Process of patients  Meet all discharge patients and explain the discharge process to them  To Coordinate for discharge patients with TPA & Billing.  To coordinate for the next day discharge by EOD.  Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation  Meet with all new patient of the day before leaving  Make a list of plan discharge in coordination with nursing and submit to M.S office.  Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office.  Coordinating stock and inventory management of the floors.  Documentation Compliance:  Shall monitor all compliance for documentation of clinical file.  Initial evaluation / blood Forms / Consent forms to be checked.  Pre-auth forms, financial clearance, consent forms of all TPA patients to be checked. IV. KEY PERFORMANCE INDICATORS Measurable Deliverables  Ensure optimal utilization of resources mainly with respect to time, space and materials. V. JOB REQUIREMENTS Minimum Qualifications

 BAMS/ BDS preferable with Post Graduate Qualification in Hospital Management.

JOB DESCRIPTION I. JOB DETAILS Job Title

Assistant Manager – Medical Administration (Floor Manager)

Reporting Supervisor

Medical Superintendent / Assistant Medical Superintendent

II. JOB PURPOSE

To Assist in smooth running of IPD & helping patients for effective IPD services.

Experience

2 - 4 years of experience in Hospital Operations in a large healthcare facility.

Behavioural Skills

 Through knowledge of healthcare

 Environment, Patient Safety and unique Healthcare Quality Management Principles

 In Depth knowledge of Medical Delivery Systems and Patient care.

Technical Skills

 Computer Literacy, with expertise in Excel and Power Point.

 Knowledge of other statistical software tools.

 Analytical bent of mind.

 Quality Management in Healthcare.

 Service Excellence.

Language Skills

English & Hindi

VI. KEY INTERACTIONS

Key Internal Contacts

Key External Contacts

 Medical Superintendent / A.M.S.

 Unit Head - Operations

 Consultants

 Patients

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