Technical Writer

2 weeks ago

Bengaluru, Karnataka, India Draup Full time ₹ 9,00,000 - ₹ 12,00,000 per year

What youll do:


• Develop a keen understanding of the product to be able to appropriately communicate the value of the product, feature, or service to internal and external stakeholders


• Collaborate with product and technical teams to understand the product and come up with engaging writeups for existing and new features


• Assist the product management team with in-application walkthroughs that follow the user guides and best practices


• Develop a strong and consistent messaging style


• Own and maintain the knowledge bank and support content repository. Periodically audit content to ensure they are in line with current feature functionalities

Who you are:


• 3-5 years of experience in the high-tech industry as a content writer or similar position


• Bachelors degree/Masters degree in English, communications, linguistics, creative writing, journalism, Engineering, or a related field


• Strong verbal and written communication skills with attention to detail


• Fluency in written US English


• Ability to understand and communicate your concept to global audiences


• Proficiency in working with AI language models like ChatGPT, Gemini, and others to enhance content creation and editing.


• Understanding of the business environment and keeping track of emerging business trends


• Working knowledge of Content Management Systems (CMS)


• Bonus - Instructional Design Experience

Our expectations:


• Self-motivated, self-starter, self-directed, and flexible. Able to meet aggressive deadlines from time-to-time


• Take ownership of all content initiatives on Draup's platform as well as becoming a technical product specialist whilst effectively collaborating with product and technical teams


• Able to prioritize, multitask and manage time efficientl

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