Front Desk Executive

2 weeks ago

Ahmedabad, Gujarat, India Shivamshree Businesses Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

  1. Guest Reception and Assistance: Greet guests warmly, manage reservations and assist with inquiries to ensure a positive experience.

  2. Reservation Management: Efficiently handle reservation systems, manage table allocation, and coordinate with the kitchen and serving staff for smooth service flow.

  3. Customer Communication: Maintain clear and friendly communication with guests, handle complaints or special requests professionally, and provide information about menu items and promotions.

  4. Administrative Support: Answering phone calls, taking messages, organizing reservations, and managing guest feedback.

  5. Cash Handling and Billing: Process payments accurately, manage cash transactions, issue receipts, and coordinate with the accounting department for reconciliation.

  6. Maintaining Cleanliness: Ensure the reception area is tidy, organized, and presentable at all times, reflecting the restaurants standards of cleanliness and professionalism.

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