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Servicenow Developer
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Job Description: - CSM
DEV:
• Develop ServiceNow applications to meet business requirement
• Extend out of the box Knowledge Management to bridge gaps and develop requested functionality
• Create necessary components - templates, widgets, pages and portals - to meet the requested features, including responsive UI and UX
• Create Scripted APIs to facilitate integration with other platforms
• Develop supporting applications for Customer Service Management and Knowledge Management
• Configure export sets and feeds to send data for reporting and analytics
• Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum
• Ability to debug and troubleshoot code issues using ServiceNow tools and logs.
Other Skills:
Strong analytical and problem-solving skills.
Ability to debug complex issues and identify root causes.
Excellent communication (written and verbal) and interpersonal skills
Ability to work effectively in a team environment.
Tools: JIRA/Confluence
Telco industry background. Role & responsibilities
Preferred candidate profile
