Travel Agent

13 hours ago

Anand, Gujarat, India ziptrrip Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Responsibilities:

  • Manage post booking queries and loop closure as per the SLA
  • Managing daily bookings for clients
  • Coordinating with internal team for daily operations
  • Manage end to end visa services of customers
  • Understanding corporate requirement to the core & maintain the signed off service levels
  • Updating daily activities in the project management tool
  • Raising customer queries where there is dependency of any internal team member
  • Communicating & coordinating with external partners
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Stay updated with industry trends and changes in regulations to ensure operational compliance.
  • Contribute to the overall operational efficiency and effectiveness of the organization.
  • Reasonable experience in managing daily operations
  • Good knowledge of visa related nuances
  • Comfortable with MS tools & especially Excel
  • Good communicator and problem solver

Qualifications:

  • Bachelor's degree in Business Administration.
  • Previous experience into operations is preferred.
  • Strong analytical skills with the ability to interpret data and identify trends.
  • Excellent attention to detail and accuracy in performing tasks.
  • Proficient in using operational tools, software, and systems.
  • Strong communication skills, both written and verbal.
  • Ability to work well in a fast-paced and dynamic environment.
  • Proactive problem-solving skills and ability to handle multiple priorities.
  • Knowledge of regulatory compliance and industry best practices.

Job Details

  • Work from Office-Mon-Sat
  • Bring Your Own Laptop

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Experience:

  • Operations: 1 year (Preferred)
  • total work: 1 year (Preferred)

Work Location: In person

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