HR Operations Specialist

About Us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About GSS
As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.

About The Role
We are looking for a highly motivated HR Operations Specialist who will deliver day-to-day quality HR services according to legal and company requirements and be the first point of contact with all HR related matters. In addition, you will be responsible for document, personnel, and employee data management. You will also be engaged in different improvement initiatives where you will have an opportunity to share and implement your ideas. The role is broad and captures many aspects of HR operational processes, team members may be asked to focus on certain aspects within the role.

In Your Role You Will

• Provide end-to-end HR support for the North Asia region (Onboarding, Data Administration, Absence Administration, Exit Management, Benefits Administration, support HR Tools & Systems, and other employee life cycle activities).
• Invoice Processing.
• Maintain Time and Absence and must have excellent skills in Excel.
• Communicate effectively both verbally and in written form with APAC employees.
• Have a strong focus on customer experience improvement KPIs with high attention to time and quality standards.
• Must maintain a high level of confidentiality and adhere to local and global data protection norms.
• Work collaboratively with other team members within the HR Operations Team to share ideas for the continuous improvement of processes, incl. cooperation with the European Global Centre & Regional Centers / Local Country offices.
• Preferred to have experience of handling APAC (North and South Asian Countries) with Onboarding process like preparing offer letters, performing background checks with the vendor, coordinating with Manager and Business Area HR's, Register and maintain employee's data and personnel files in the core HR system (Oracle HCM) and also monitor all the upstream & downstream data flow.
• Ensure frequent review/governance on data quality on all HR Systems (completeness and correctness of data).

What we offer

• Flexible work arrangements for better work-life balance.
• Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave).
• Medical benefits ( Insurance and Annual Health Check-up).
• Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance).
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme).
• Additional Benefits (Long Service Awards, Mobile Phone Reimbursement).
• Company bonus/Profit share.

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About You
Ideal candidates will possess the following:

• At least 8 years of experience in end-to-end HR Operations.
• Bachelor's degree required in related field.
• Strong knowledge of the HR system landscape (Service Management Tool, Basware invoicing, Oracle HCM, Oracle on premise solution be an advantage).
• Experience from shared services organization supporting a number of countries will be an advantage.
• Proficiency in the use of Microsoft Suite required.
• Able to explain HR policies to employees and managers.
• Dare to disrupt and challenge status-quo while being a caring and respectful team player aligned with the DNV company values.
• Strong customer service orientation, proactivity and detail oriented.
• Ability to foster positive relationships at all levels of the organization.
• Excellent interpersonal and stakeholder management skills.
• Exceptional analytical and problem-solving skills.
• Ability to develop and implement new ideas or ways of working and adapt to change.
• Be enthusiastic, passionate and keen on learning with a 'can-do' attitude.
• Excellent written and oral communication in English is required; other languages will be an advantage.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.