E-Commerce Executive
2 days ago
HORAD is looking for a motivated and energetic Sales Executive with long term work commitment . The ideal candidate should have strong communication skills (English + Tamil), confidence, and the ability to convert leads into successful purchases.
Key Responsibilities
- Handle inbound and outbound sales inquiries.
- Promote and explain HORAD products to potential customers
- Convert leads into confirmed purchases
- Maintain strong follow-up with potential customers.
- Build and maintain customer relationships.
- Meet monthly sales targets and contribute to business growth.
- Coordinate with operations and customer support teams for smooth orders processing
- Maintain records of leads, calls, and bookings. Address customer inquiries, complaints, and issues through various channels like phone, email, or in person.
- Relationship management: Develop and maintain positive, long-term relationships with key clients to ensure their satisfaction and loyalty.
- Data management: Maintain accurate and up-to-date records of all customer interactions and information in a customer database.
- Internal coordination: Collaborate with other departments to ensure customer needs are met and to enhance the overall customer experience.
- Feedback and analysis: Analyze customer feedback to identify trends and provide insights to management, which helps improve service quality and business strategies.
- Customer retention: Support and implement strategies to retain customers and encourage loyalty.
Requirements
- Any experience in any sales domain is deseriable but not mandatory
- Strong communication and persuasion skills.
- Basic computer knowledge (MS Office, CRM usage preferred).
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.
Benefits
- Competitive salary + incentives
- Training and growth opportunities
- Friendly and supportive team
- Chance to grow within the travel industry
Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months
Pay: ₹12, ₹15,000.00 per month
Work Location: In person
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